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April 2024 by Boscheedog
Good tool selection.
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November 2023 by Peter O.
First thing, I shop this Lowe's only. I've always have had a great experience with them with the exception of today.I am a 21 year combat veteran and all I wanted was my 10% discount as always. Today I went to scan my drivers license (very strange since I have my retired military ID), and as usual, it didn't work. It never has since they started the new military discount program. ELBA, the one working the self check out line, decided I couldn't get my veteran discount because I couldn't scan my drivers license. She had a very bad attitude towards me for a measly discount on some painters tape. I was just going to pay the full price, but after her and the managers attitudes, I decided I was going to peruse this issue because NO veteran should be treated this way!The manager said, as well as ELBA, "I will give you this today but you need to figure this out yourself." I would give zero stars for todays visit since I always usually get great customer service here.I'm very disappointed with Coral Springs Lowe's today with this silly situation. It's pretty sad that a $0.55 cent discount came to this. I just needed to get the point across and all of the other customers checking out told me good luck and thanked me for my service to this fine country! Of course ELBA and the on duty manager today said nothing! I think I may start shopping at Home Depot!!!!!
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October 2023 by Joseph Choina
Didn’t find what I needed but the young man who helped we was eager & informative. I’d give them another chance.
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September 2023 by Serge J.
If I could give zero stars I would. I shredded my Lowes credit card. The reason is that they have poor customer service, no one is knowledgeable. Also, their app is horrible. You go to your account in the app and click on wallet you can not open you card, and when you go to buy something no one in the store can help. So if you leave your card at home you are SOL. The Pro Desk was condescending trying to make me look like a fool, you don't do that to anyone patronizing your business. Now I know why I continue to use Home Depot, even though that prices are a little higher but Home Depot has great Contractor Desk help and if you leave your card at home Home Depot can pull up your account and you show ID and Bam you are on your way. To bad to sad, but Lowes need to close their door as they are useless for Commercial accounts. No regrets parting way.
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June 2023 by Ronald O
All you need in one place
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June 2023 by Savannah S.
I came in looking for spray praint for a outside project im doing. I didnt get the gentlemans name that helped me but he was very knowledgable and helpful in helping me find exactly what i was looking for. As for the checkout it went smoothly. I did self check out and the women that was assisting at the registers were very nice. It says alot when companies hire friendly people it makes the sjopping experience remerable. As there are other home improvement stores around- lowes is always my go to. They have great customer service and knowledgable employees. I will be back here for my next diy project!
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May 2023 by Melody Jackson
Bad customer service. Pro department never open at this location
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April 2023 by Andres H.
Started a fence installation project from this store in December, it's now April and I keep getting tossed around different people with no resolution. The salesperson and who is responsible for the paperwork & permits O'Brian Watson has been unresponsive since January. What a disappointment in customer service and incredible lack of accountability across their own employees. Meanwhile I continue making payments on a ten thousand dollar fence that doesn't even have an installation date yet.
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April 2023 by Vida G.
Never, never use Lowe's for purchasing appliances and delivery!! Firstly, when I bought my washer and dryer, in Coconut Creek at Turtle Run store, Jordan was very unpleasant! Because my dryer broke and my washer was barely hanging on, I felt like I had to make the purchase during that time, which I regret. Jordan told me that my washer and dryer would be delivered on Friday. The washer and dryer were delivered on Friday, but the delivery person told me that he couldn't hook up my washer because my faucets were rusted. My faucets were NOT rusted because they are made of brass and brass does not rust. My plumber was on speaker phone explaining this to the delivery person, but he still refused to hook up the machine. After which, my plumber came to my house to examine the faucets and found that they were NOT RUSTED.Needless to say, I called Lowe's to rescheduled for the next day which was Saturday and Lowe's delivery did a NO SHOW and a NO CALL to inform me that they had took it upon themselves to cancel my order without notifying me. I then rescheduled AGAIN and they promised that they would come the following day which was Sunday. Again, NO SHOW and NO CALL of which they did not notify me, once again, that they had canceled my order AGAIN. By this time, my laundry is over flowing and they now have rescheduled for Tuesday, which is my first day on my new job. Smh. Please do not purchase appliances from Lowe's and especially DO NOT USE THEIR DELIVERY!! Very incompetent!! No manager or supervisor was available during this entire process. I will never shop at Lowe's again. They do not value me as a customer. From this day forward, I will use HOME DEPOT.
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February 2022 by Julie F.
We usually go to the Lowe's on the east side -- the one at the Pompano Citi Center -- but we were on the west side of town and this was the closest location. The outside lot is large and there was plenty of parking even though they were quite busy and full of cars. Inside the store, everything was neat and clean. The aisles were clearly marked to say what type of products they contained. We were able to find the section we needed without too much trouble. Although I always get extra walking steps in -- as it's a pretty big store and categories are spread out. They have so many things here -- electrical, plumbing, plants, appliances, hardware, tools, etc etc etc. -- for every home project or repair. Checking out /paying was pdq easy, too. And it's nice that they give a veteran's discount (although you have to sign up for this online in advance). I'm sure we will be back here again -- if we need something that they carry...
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December 2021 by Kathleen F.
About a half a year ago I bought a dishwasher online at the same time I signed up for a credit card they put the amount of the dishwasher on the new credit card that they tell me when they deliver the dishwasher that it's going to sit here and not be installed for five days my apartments too small so I canceled it I bought it at Lowe's and they put it in the same day they brought it I'm still getting harassed in bills and fees and fines from Lowe's because they never took it off my new credit card I don't owe them $500 but they think I do someone better take care of this because I'm tired I'm tired of it and some people tell meIt Has been taken care of but obviously it has not because they're giving me penalties. Shame on Lowes. I want my name cleared ASAP
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February 2021 by Maridyth N.
I've been to this store a few times, and have had a good experience each time. The parking lot is ample, and there are a good amount of cart returns. Typically, the things we're looking for are in stock, and the prices are easy to find. There have been some one-off items that we weren't able to find, and were relegated to use Amazon. (I don't like this, because I'd much rather shop to support the local economy.) Whenever we've had to ask an associate for help, they're generally friendly and know their stuff. The cashiers are always friendly! Overall, this is a good location. The store is typically organized and zoned well. The bathrooms are located at the back of the store, and have always been clean . I'll keep visiting for all of my home improvement needs!
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January 2019 by Cee Cee Broughton
Lowes always great place but lately sales are very few. no closeouts deals.
