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December 2023 by Rod Shrader
My 25-year old Sligh grandfather had quit running continuously. Upon looking for a reliable repair venue, I discovered they are few and far between. I got lucky when I reached out to Bill at Kew Gardens Jewelers! He not only agreed to come to my house but he showed up as promised. That is amazing nowadays. Bill explained the process and provided an estimate. He took the movement with him and followed through. Not only did he keep his promise, the actual cost was less than the estimated cost. Another shocker. I really had missed the sound of the clock so I am thrilled to have it working properly again. I would definitely recommend Bill and his knowledge and skill to anyone. Thaks Bill for being a man of your word! Rod Shrader.
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August 2023 by Irene Enright
My 40 year old Ridgeway Grandfathers' Clock is my prize possession! It was in need of service, and I was at a loss as to whom to contact! As a lifetime NY resident and a recent relocator to FL, I came upon Kew Gardens Jewelers in my search. Aha, Kew Gardens is a NY name! A lovely gentlemen named Bill came to examine my clock at my residence. He patiently disassembled the unit and brought it back to his shop for repair. A week later I was back in business! Bill is obviously very knowledgeable and experienced, and I was lucky to find him!10 stars from me!
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May 2023 by Susanne Hale
We were lucky enough to inherit a Grandmother clock that my grandparents bought in Holland back in the 1950s. Bill has helped us to maintain it and when needed, done minor repairs to keep it chiming "around the clock," every fifteen minutes. He is always easy to work with, honest, and treats our clock the way my grandparents would have wanted. We feel so lucky to have found Bill and Kew Gardens Jewelers.
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September 2022 by Elizabeth Suess
What a delightful experience! Our cuckoo clock is saved and back on the wall! Bill is warm, understanding, and knowledgeable. He made my 83 year old mother-in-law the happiest I’ve seen her in so long by saving this clock that she purchased with her husband of 55 years before he passed. It was the last thing she had of sentimental value of him and I just can’t place a price tag on that for her. Strongly recommend his services. Thank you Bill!
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June 2022 by James James
I have trusted Bill with my sentimental time pieces. Some over 100 years old. His quality work on most time pieces is meticulous and accurate. He’s honest and trust worthy. His prices are fair considering the amount of work that is needed to work on a time piece. It’s not often you find someone with this type of integrity.
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May 2022 by Ralph Andrusier
After much time looking to have our grandfather fixed, we werefortunate to have Bill come and do a splendid job.He is is apleasure to deal with and recommend him.Ralph A.
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October 2021 by Bob Vasalech
I called Bill to repair our Grand father Clock. He showed On time, His Price Very Reasonable, Provided Exceptional service and explained clearly what work was needed. He was Willing to answer any and all questions in ref to how to maintain clock in working order. I don' think you could find a better service or price anywhere.
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September 2021 by Korah Varughese
Bill is very reliable and knowledgeable and did a great job in servicing my grandfather clock. He was punctual for the appointment and answered all my questions. I found Kew Gardens Jewelers online doing a google search for grandfather clock servicing and was very satisfied with the service provided. I highly recommend him.
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September 2021 by Barry & Julia Winfree
We purchased a used Trend Grandfather clock recently and wanted to ensure that it was in fine working order. We contacted Bill at Kew Gardens Jewelers and requested service. He responded quickly with a house call on the second day. He is very professional, personable, efficient and competant. Our clock maintenance was performed with precision and speed.We also had the Quartz Movement replaced on a vintage Welby Schoolhouse Wall clock that is over 50 years old.He is reasonably priced and we will definitely use Kew Gardens Jewelers in the future.
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September 2021 by CRAIG BURDI
We purchased an antique Grandfather clock and wanted to be sure it was running efficiently.We can not be more please with the work performed by Bill at Kew Gardens Jeweler.Bill was professional, timely, thorough and friendly.We can not imagine going anywhere else to maintain and/or repair our timepieces.All at very reasonable prices.
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January 2021 by Milton Bloom
After building a clock over 45 years ago, it finally needed servicing and some repairs. I contacted Bill, from Kew Gardens, and discussed the clocks issues. He estimated the repairs which is hard to do over the phone, but he did.He showed up at my home at the appointed time, assessed the clocks needs and proceed to repair it. About an hour lated, the clock was working like "New." I was very happy with Bill's knowledge of clocks and his professionalism. That is hard to find today. The job was completed as quoted, and I was thrilled with his work. Oh, Yes I would use him again.
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September 2020 by Jim H
We have a Ridgeway Grandfather clock for close to 20 years, and has given us years of joy. We needed it serviced but was not happy with previous clock repair technicians. We called Bill of Kew Gardens clock repairs, who came out promptly, removed the clocks working parts, brought it back to his shop, cleaned and adjusted the clock and reinstalled it. The sweet sounds of the chimes once again fills our house. He is not only very knowledgeable about clocks but you can see his passion in this trade which is very rare these days.I would recommend him highly.
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September 2020 by Jerry Frederick
Bill is friendly, personable, and knowledgeable. I called about my Grandfather's grandfather clock (which turned out to be a grandmother's clock) which had been sitting for six years without running after my Grandfather passed away. My dad transported it from Nebraska to South Florida due to sentimental value. Bill came over on the same day, looked at it, taught me the history of the clock, how to take care of it, and even showed me how to set the lunar calendar. Price was much cheaper than other stores and the quality of the repair, and lessons imparted, were brilliant. 10/10 would recommend. - Jerold's son.
