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March 2021 by bandora campbell
THESE GUYS ARE AMAZING THEY ARE VERY FAST IN OBTAINING YOUR REFUND I GOT MY RAPID LESS THAN 2 WEEKS. CHRIS YOU KNOW I AIN'T GOING NO WHERE ELSE I LOVE THESE GUYS
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February 2021 by Cristian Ojeda Velez
Best service ever . 100%
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February 2021 by Meronard Merant
I've been going to them for like 4-5 years I was there for no longer than 10 minutes fast and friendly service
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November 2020 by Jennifer Zangre
TAX FRAUD ALERT! Way overcharged me. More than they quoted me originally. I still haven’t received my tax return and when I call them during business hours, no one answers. I think this place is a fraud front. Chris is rude and very unhelpful. Please do not use this “company”. I don’t know if I’ll ever see my tax return and that’s $ I worked hard for. I think this place is run by one person.Update: so the IRS sent me paperwork finally explaining why I haven’t received my refund yet (it’s almost November you guys) and basically, instant tax solutions didn’t submit my 1095a or the healthcare exemption form. I definitely sent that information to Chris. So he charged me $400 and didn’t submit the most basic forms required to process my refund in a timely manner. I am now working with another accountant and come to find out - Chris committed tax fraud on my return. That’s how he was able to promise me “the biggest possible return”. But now it all needs to be corrected at an additional fee. I can’t stress this enough - do not use these guys. They are crooks.
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October 2020 by Jen
Way overcharged me. More than they quoted me originally. I still haven’t received my tax return and when I call them during business hours, no one answers. I think this place is a fraud front. Chris is rude and very unhelpful. As the person who handled my taxes he should be able to call the irs on my behalf as the preparer and find out why I haven’t received it. But he claims he cannot. Please do not use this “company”. I don’t know if I’ll ever see my tax return and that’s $ I worked hard for. I think this place is run by one person.
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January 2020 by Laura Perez
We always have a pleasant meeting with, Chris. He has excellent manners and is highly knowledgeable with any tax inquiries we have. We call and are greeted with the utmost courtesy as in person as well. We have been returning customers going on 3 years now. We highly recommend coming here for any needs during tax season. We also recommend this office to anyone who asks for a referral. Keep up the great work!
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March 2019 by Tariq Gonzales
Very great service!!! Everything was explained and broken down to me to understand clearly. I was able to get my personal and LLC taxes handled which is very very helpful. Amazing customer service and very fast with communication. Highly recommended!
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March 2019 by Dapper McNuggets
I got my taxes done with them recently and got approved for a cash advanced on the same day. Being that my rent was due a couple days later, the cash advance helped alleviate some of that stress. Thanks guy and see you next year.
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March 2019 by Rachael Sharpton
This is my true story People! Stay away from this location Instant Tax 11412 W Sample Rd. I swear on everything i love my mom and four children. Chris stole my child's information and gave it to her father! Everything is now a big mess with the IRS, i had to mail my filing and is waiting to prove i am the custodial parent her father never filed and Chris as the tax preparer knew that but he got a big tax payment he couldn't pass on so he did knowing how wrong this was and the consequences!! i am the custodial parent since my child was two years old! She has never lived with her father he has never paid child support i filed child support a couple years ago the system was unable to find him as he went underground no address nothing! He knew nothing personal about her never knew her social nothing she is not a minor anymore and is in her second year of College. I went to file my taxes with Chris as i do each year only for him to tell me he called my daughter and it seemed ok not by my kid but her father so that's why he did... then Chris told me he would do mine for free! He is a Narcissist and cant see past his nose which keeps growing as every word that comes out of his mouth is a lie! when i called my child's father on speaker and asked did you file for my child he said Chris suggested it but he told him he wasn't sure... My child's father has since told me everything Chris has no idea who hes dealing with. Chris is very dangerous should not hold this job position! he should and cannot be trusted with peoples important information! Simple greed! for the right price he will sell your information. Chris is a dirty slimy dog! He makes me so embarrassed of the skin he's in cause this is exactly what is expected of us! My tears will not be in vain and will scorch him for the rest of his sorry life! I get on my knees and pray about this every day, and the Mighty God i serve will see me through! Chris for sure will melt like butter against Sun... He will never find happiness in this life! Watch and see i Promise!!! You cant never!!! win when you play dirty!! #RunTellThat.
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February 2019 by Vivian Flores
Very polite and helpful got a cash advance same day. Would definitely refer my family and friends.
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February 2019 by Caple Christie
This office is professional, trustworthy and reasonable. Chris (and his staff) handled my taxes with care, will be back every year.
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February 2019 by Zoe Boy
Instant tax always comes thru for me. Did my taxes today and got my cash advance in an hour!!! 5 star service!!!!!
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January 2019 by Ciearra Rose
Instant tax solutions is a great place to do your taxes at. The employees are very caring, and work hard and with you to get your the maximum refund legally. The employees go the extra mile and beyond.
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January 2019 by Doris Williams Watson
They have great service staff is very nice and the best ever is the tax advance!!!!
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February 2018 by BOXING RAY
The representative H.Bailey was outstanding and very professional. He answered all my questions and concerns. It was my first time coming into their office and he took care of me like I was coming in for years. Mr. Bailey eased my nerves and concerns and helped me tremendously. Definitely appreciate the help.