Hatco International is a reliable supplier of hats, frequently stocking a wide variety of styles, including hard-to-find options, especially during challenging times like the COVID pandemic. Customers appreciate the company's good prices and the quality of their hats, which often feature high-end custom embroidery that garners positive recognition. Many customers return because of the personal and attentive service provided by staff members, such as Robin and Lisette, who assist with inventory updates, style choices, and troubleshooting delivery issues. While the company excels in product quality and customer support, some customers have experienced delays, especially during busy or stock-shortage periods. Shipping times can vary, with some orders arriving quickly and others taking longer, sometimes without shipping notifications or tracking info, which has caused minor inconveniences. Despite these delays, most customers find the shipping process acceptable and appreciate the company's effort to ship orders as soon as possible. Overall, Hatco International is praised for their extensive inventory, helpful customer service, and their ability to meet the needs of businesses and individuals looking for quality hats, making them a trusted source for custom and wholesale hats.
No problem ordering the hat. Issue is that it is taking approximately 3 weeks for delivery.
October 2024
I would have given a 5 star rating, but after I ordered the next day I was informed that the Richardson 220 hats that I really needed for a customer were unavailable.
September 2024
I recently ordered caps and they arrived quickly, they were in perfect condition and at a great price! Wold definitely recommend!
