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June 2024 by Tracy C.
Well I was super disappointed coming here. It's clean, but the parking lot is a little wonky. The drive-up ATM is a separate entrance, and does not actually connect to the building. What was more alarming is that the building doesn't have any people in it. There are no tellers. There are two stand-alone ATMs in the middle of the bank and people in 3 offices that were actively avoiding eye contact. I can understand their agitation - they probably have to help a lot of people everyday. Someone finally asked me what I needed help with and I said I came to cash a check. She said I needed to use the ATM. But I don't want to deposit it and take out money in an increment of 20. I just want my check cashed. What bank doesn't have exact change? That's not how this works. Onto another branch
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August 2020 by Inti M.
the service is terrible, I never imagined receiving this kind of attention at a Chase bank of the Officer Relationship Banker NMLS ID: 1017039 Elizabeth Paulino. She is mad, rude and crazy.
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March 2020 by Shane J.
***DO NOT DO BUSINESS AT THIS CHASE BANK LOCATION***Location- 3120 N University Dr., Coral Springs FL 33065Issue- Teller committed grand theft in the amount of over $1000.00 A bank teller has recently committed grand theft and is trying to cover it up. The teller (Arnie) transferred over $1000.00 from my account to pay bill that is not mine. I am truly not sure where the money has been transferred however this is unacceptable and quite frankly theft. I cannot tell you the last time prior to this Wednesday March 11, 2020 that I have gone inside of a bank to conducted business. Unfortunately, I made a huge mistake and made a deposit in person and as a result the teller had access to my account to commit this organized crime. Yes, I have contacted the fraud department, yes I have gone back to the bank, and yes I have contacted the corporate office the money has still not been returned to my account. With the world in fear due to Covid-19 and lots of financial uncertainty this is unacceptable. I have not had the adequate funds to even purchase supplies for my family including infant. I honestly do not know what to do at this point. As I go into the weekend, and the president just declared a national emergency Chase Bank has crippled me financially and I truly do not know what to do.
