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January 2024 by Nadia Luxe
Drive thru atm never works
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December 2023 by Raymond E.
Worst chase on planet earth. I've come in there with checks from work and they couldn't cash it while other locations had no problem. I even came in there with a check from auto insurance for an accident and had to cash it at a different location!!! Don't waste your time with these folks!
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December 2023 by Kenneth Edwards
Great service
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April 2023 by carlos perez
As a chase customer and First time stopping at this bank location the service was great Alissa is amazing, thank you.
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February 2023 by Michael Loiselle
Melissa was very prompt in helping me out with something that I had limited time on. Great personality, willing to help and got the job done! Thank you!
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October 2022 by Ricardo Valdes
Schedule a meeting with Jared to open 4 business accounts. Jared ignored me completely even though the front lady told him I was waiting. I left after waiting for 15 minutes without a word from him.
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August 2022 by M B
Schedule a meeting with Jared to open 4 business accounts. Jared ignored me completely even though the front lady told him I was waiting. I left after waiting for 15 minutes without a word from him.
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August 2022 by karina cervantes
worst chase location ever. atms never work, outside or inside.
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October 2021 by Cheri Torres
Walked in and sat in waiting area. One gentleman was in his cubicle with a customer. He did not greet me or acknowledge my arrival. I waited about 5 minutes when a teller from the opposite side of the building called over to me to see what I needed. I told him a notary. He then stated that there was no notary on site and that I could go to the Coconut Creek branch where there are 3 notaries. He would have been better off not letting me know this since it then infuriated me that Chase does not know how to move employees to nearby branches to make sure all services can be offered to Chase customers at each branch. Thank you Chase for wasting the 30 minutes I have for lunch.
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August 2021 by Jeremias Almonte
No one picked up tho phone.. how can I get my issue resolved if no one can answer my questions..
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June 2021 by ImaNai
I really wish I could’ve given no stars but you won’t be able to post a review. That said, what more can be said about a bank that opens up at 9 and by 9:10am won’t pick up a phone when they see it ringing, no one has manners and greats you to help better direct you , their waiting room is already filled and they only have one teller and one person working at a desk…save yourself the wasted time, headache and stress and find another location since there are so many others around. That’s what I did and couldn’t have been more pleased!
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March 2021 by Abraham Cyrus
Poor customer service. The manager Juan was unwilling to waive a 8 dollar fee so he lied and said he couldn't do it for non account holders. I explained to him that it had been done before so I knew it wasn't true. I was cashing my check with the post office and will open my new account elsewhere due to the dishonesty over a small fee. Just tell the truth.
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February 2021 by Emma Francis
Nicolas Rodriguez was such a help very polite and took his time to educate me on the chase app. He was very informative. If you need help with something I highly suggest you ask for Nicolas.
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December 2020 by Mary Lou Boland
Not happy with Banker service. Had to close a chkng acct two wks ago due to IDENTITY THEFT. Was told I would receive the new checks withing 7-10 days. Tdy is 12/3/2020 and not chks. Monday it will be 21days since I to open a chkng acct. And will be charged $40.00 for chks. No call backs either when I left msgs. So, where are my new checks?today is Wednesday 12/9/20. Still HAVE NOT RECVD my NEW CHECKS> Now its 3 wks and still Waiting? So, where are they. Maybe its time to change banks!!!! M.L.Boland
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August 2020 by Deborah Kritzer
They helped me when Bank of America's atm literally stole my check and then couldn't find it. The new check was reissued to an estate acct. instead of my name and they wouldn't cash it. Chase was my father's bank so I was allowed to deposit it in our joint acct.