-
April 2024 by Tony Dumler
Absolutely worst internet provider I’ve ever had. At least once a month internet is down for upwards of 4-5hrs with the longest going almost an entire day. When you call to ask for an ETA the only thing they will tell you is yes it’s out but that’s it. Customer service and tech support are absolute jokes. I wouldn’t walk away from this company I’d run.
-
April 2024 by Justin Fogel
Blue Fiber Team,Camila was extremely professional, pleasant, and 100% on the ball with the process. She was very polite even with the recent frustrations I was having with outages and billing, yet she handled everything for me in a timely manner. Couldn't be happier with her performance, and without a doubt she is the reason that blue stream was able to keep me as a long term customer, now and moving forward wherever I go.Thank you Camila!
-
April 2024 by Tessa Couch
Nelson 292 was great! He was very nice and fixed the problem right away.
-
April 2024 by Christopher Fernandez
Carlos Tech 382 and tech 1902.Carlos, Shawn, and Ivan were extremely helpful throughout the entire setup process. They took the time to explain everything to make sure I understood everything. I amvery happy witht their service.
-
April 2024 by dana hebert
Nelson 292 was very helpful he went above and beyond to help. Awesome guy 10/10 ?
-
April 2024 by Vinny Morris
Justin tech 294 was an expert
-
April 2024 by Judi Kazan
PHILIP FRANCOIS was excellent with helping me understand what the issue was with my wifi and how I can use the Home Pass app so I can follow status of each of my devices and any outages. Thank you Philip #318
-
April 2024 by Deb Bigler
Nelson 292 excellent (almost as good as Brandon 321 ?).
-
April 2024 by Lucille Fellows
Justin tech 294Excellent service to a problem with the mini box not working properly. It was difficult to remedy and he got it working properly after changing main box and the mini.
-
April 2024 by Nish God
Nelson 292 was very fast and efficient, able to diagnose the problem immediately and fixed the issue. Very happy with his services!!
-
April 2024 by Sara Field
The ABSOLUTE WORST CABLE/FIBER EVER! Goes down at least once a week. Constantly having to call in for repair or service. The ONLY reason we have them is because we are forced to, through our association! DO NOT use this company if you pay for your own internet or cable!
-
April 2024 by Nora Salnik
Nelson 292 and Alex 347Very grateful wonderful serviceWonderful employeesThank you ?
-
April 2024 by Carol Shanahan
Nelson #292, he was very pleasant, explained everything to me,was here for quite awhile, all in all a positive, pleasant service call!!! Which nowadays is normally not the case!!! If you need service, request that they send Nelson!! Also had another guy named Brandon come help & he too very pleasant, nice guys!!!
-
April 2024 by lee bennett
Service provider Nelson ,I have to call him that, fill an appointment for me on Sunday ,this man should be a tech trainer for blue stream cable , his customer service was remarkable ,his knowledge was off the chart, his attention to details exceptional, he is one that will not stop until the problem is solved. he represent blue stream very well, he is an asset to the company in many ways. thanks #292 you are so much more than a number thanks again.
-
April 2024 by Alfonso Arguelles
Nelson (292) excellent assistance with solution
