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October 2022 by Yvonne Bocanegra
Excellent customer service! We have ordered from this company multiple times, most recently on October 2022. We have always had excellent customer service. Most recently an order was put in and we ordered the wrong part for our model car. The company has you send VIN when ordering and the gentleman emailed/texted to let us know that the part did not match and to get the right part ordered. Then when I was placing the new ordered I failed to hit the final button for submission/payment and the gentleman texted the next morning to let me know he had not gotten the order. Excellent customer service.
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April 2022 by Chris Chambless
DO NOT ORDER FROM THIS COMPANY! Very poor customer service and rude managers. Ordered part was in stock then I get a message saying not available! They will blame you and ebay for there incomitance. Ordered part they took my money then sent me email saying wasn't in stock and they are holding my funds . RIDICULOUS!!!!!!!!
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April 2022 by Kyle Simiin
Writing for a friend... who had ordered a part months ago from this company and later found the exact same thing over $150 less somewhere else. he tried to return a few days after the order but could not (final sale) even though website say you can on a case by case basis.. They decide of they want to scam you or not on a case by case basis.. Stay away.. what a greedy dishonest company, not giving value and preying on unknowing customers..
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April 2022 by Paul Busca
I should have checked reviews before ordering from this company and it's clear now why they are rated well below the standard. Very calmly I called this company and mentioned I wasn't aware of the duty charges of $125. The owner Shaun said to me (his first time customer who owns a performance shop btw) says that "it's common sense" that I should have known there would have been over $120 extra in "surprise" duty charges when receiving the order at my door, signifying that his customers have no common sense and then continued to say "that's the way it is" and no I can't return it without paying for shipping because I'm the one who requested the shipping, yes that was his reason. The point is that I would have added to the order or been able to make a better financial decesion based on if this company was transparent which they were not.No Shaun, it's actually common sense to mention very clearly on your website order form process and receipt that there may be additional charges when ordering out of country depending on what is ordered, size, weight etc and not to assume that they custom knows anything.This Shaun claims to be the owner. Clearly he cares about his customers Really? His orders could be 10 x if he wasn't such a chump. Which would turn into 10 x repeat business + referrals, not from me or my large network. And don't let them say something like "we reviewed the orders in our system and no one by your name matches in our system" BS as I've attached my order with out any mention of duty or customs. Many things ordered from the US to Canada have no duty charges or include them or are at least disclosed upon making the order, I don't like sneaky companies and you shouldn't either. Beware of other hidden charges. undermining innocent inquiries from customers. He could have been professional or at least have common decency to have a proper conversation about it Will never order again.
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April 2022 by Shaun Pat
Ordered no lowering springs came super quick A+++
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March 2022 by Ardo Posti
Had timing chain sent from them, didint recive it. Didint get contact trough email. Avoid
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December 2021 by Zach W
DO NOT ORDER FROM THIS SITE ITS FAKE!!! I ordered a part 2 weeks ago. Go the confirmation. The received a tracking number. The tracking number still says it hasn't gone out to the post office. I have sent 3 emails with no reply. Called every phone number with no answer, and messaged on Facebook with no answer. My part still isn't here. I have to way to contact this company. This company HAS to be fake. I will be disputing the charge with PayPal and the BBB if not contacted in 24 hours. DO NOT ORDER FROM THIS SITE ITS FAKE.
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December 2021 by George T
Tried contacting this shop multiple times via email as we are interested in purchasing something for my racing team, and received no response for the emails I have sent. I understand we are all busy, but ignoring all emails is highly unprofessional!
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October 2021 by Sebastian S.
Absolutely horrible service. Stay away. Canceled my order w/o letting me know. Instead of waiting for shipment I would just order from someone else.
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May 2021 by Zachary Waters
DO NOT ORDER FROM THIS SITE ITS FAKE!!! I ordered a part 2 weeks ago. Go the confirmation. The received a tracking number. The tracking number still says it hasn't gone out to the post office. I have sent 3 emails with no reply. Called every phone number with no answer, and messaged on Facebook with no answer. My part still isn't here. I have to way to contact this company. This company HAS to be fake. I will be disputing the charge with PayPal and the BBB if not contacted in 24 hours. DO NOT ORDER FROM THIS SITE ITS FAKE.
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March 2021 by George T.
Tried contacting this shop multiple times via email as we are interested in purchasing something for my racing team, and received no response for the emails I have sent. I understand we are all busy, but ignoring all emails is highly unprofessional!
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May 2020 by Bader Almusa
Very unprofessional, I ordered and paid, one day later they say that my order has been cancelled, due to error in pricing!! WTH!?Now the hassle of asking and getting the refund will be pain in the ***, not recommended
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March 2020 by puppetmasterblaster
Scammers. Wouldnt honor the prices they post on website, what a bunch of crooks.
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January 2020 by shaun patrick
They had everything I was looking for and at great prices
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January 2020 by Bryce Hutchinson
Hands down best parts company in the business. Top notch quality and customer service is 100%
