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January 2024 by Nathanael C.
Tried to calling twice asking for a part and each time they literally pick up and then hang up on you. Terrible customer service. They don't want to make money or care about their Job.
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November 2023 by John Shimkus
I placed an online order and completed steps to establish membership points and a $20 discount on my first purchase. I tried calling customer service and the chat line. The chat line was unable to figure it out and the customer service line took 2 hours for a return call ( received after I left the store)The Coral Springs store on University was a complete disappointment. My order wasn’t ready as promised and the salesman went up and down the shelves trying to find my order. He kept asking what I ordered, although he printed it out!He kept showing me less expensive versions of the item I ordered and I told him they were not what I ordered.Finally, he went to the back area and found the item. He spoke almost in a whisper and was difficult to understand.As I was taking the item, he asked me to sign a receipt for $5.35. I paid over $90 for the item and questioned what he wanted me to sign. He said he didn’t know. He said I could just leave the item if I didn’t want to sign it. I reluctantly signed it and left.I’m only patronizing Auto Zone from now on! Not impressed with this business and poor customer service.
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September 2023 by Samirt Sanchez
There is a gentlemen by the name of Mohamed in the afternoon shift that has TERRIBLE customer service. I came back for a defective part that was SOLD to me and he is acting like I owed him money…. I do not apréciate this. Please DO NOT VISIT this store…. Terrible. I will NEVER again buy from this store or advanced……
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August 2023 by Barry Greenberg
Dariel was very helpful in assisting me in selecting the correct wiper blades for my car and even installed them.
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August 2023 by Paul Reichert
Sadly this business is forced to hire some people that only have 2 arms and 2 legs and a HALF of brain. Only as good as their weakest/dumbest counter help, unreal???
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June 2023 by Angelo
It's my go to store..I rarely have any issue. Any issues I've had were minor
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May 2023 by pulverize3
The guy on the phone said he had the part i needed. But then tried to upsell me other parts. When i told him i didn't want the extra stuff he told me he no longer has the part he told me he has. Unprofessional, retaliation because i didn't take the upsell.Edit perhaps 2 stars was unfair. I will give y'all another try.
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May 2023 by B Valentine
Didn't feel I got the help I needed. The one in nc is better
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March 2023 by James kirk
Austin helped me out. Great attitude, very helpful. What ever they’re paying him, it isn’t enough. Thank you ??
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March 2023 by luis natera
I placed an order online for a oil bundle, for some reason the filter and the pan was sent to a store and the oil to another one. I was help by Mohammed he took care of the situation like a boss! He did an inventory swap with the store that oil was sent, and gave me a bottle from his store. I can see he actually cares about helping customers. I think you guys are lucky to have him, Is very difficult to find workers like that specifically on retail.
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December 2022 by Debi Lee Magee
It has everything that you would need for your vehicle. Usually, if you shop online and pick up it at the store almost everything you will get some sort of discount up to 25% off. Of course, some items are discluded. But almost everything is included.
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October 2022 by Andres Pech
Very helpful staff and very good prices on the expensive stuff.
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August 2022 by Ruthie C.
Muhammad help me today. He was forthright and earnest and super considerate of my 4yo precocious daughter. I'm so thankful for his expertise and advice. I will definitely be returning here and only here for what is absolutely trustworthy direction. Thank you again!
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August 2022 by Narcisa Ramirez
The gentleman who assisted me was extremely helpful. thanks so much
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August 2022 by Sarah Ish
Always helpful and when ordering online, you can find deals!