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June 2024 by Alix Mendoza
Terrible service by the young lady there, terrible attitude and then quoted me a price without even weighing my item….. $700!!! Went 5 minutes down the street to the FEDEX packing center and got quoted $200 and got actual good service ….. no chance I’m ever going back there and neither should you, they’re obviously overcharging
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June 2024 by oliver injaiaure
Great service!!
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March 2024 by Joan Walter
After a horrid experience at the UPS in the Dadelamd North Shopping Center, I drove to this location by U of M—evenwithout an appointment—and was treated respectfully and professionally by a young man named Christian. He and another staff member signed and notarized my documents in less than 15 minutes, even though the store was very busy.
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January 2024 by Aida Serra
Wonderful service.
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December 2023 by Luis Estrada
Staff always friendly, and helpful.
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August 2023 by Zachary Cromer
Great people, great service!
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August 2023 by Alejandro Rodriguez Armas
I usually go to that same location. Today there was apparently an incident between them and the atmosphere was hostile. The attention was terrible. I don't have the name of the person who helped me but it was one of the ladies. Although she was not rude, she did put pressure on me that I did not understand to give her the job I was receiving through my office. I had to go to the site because my printer had problems. They always have to be professional, not one day yes and another day no. Correct it.
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June 2023 by Kristen Kirkwood
$2.60 to print their own UPS label. Such a scam.
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June 2023 by Seyed Moghani
Excellent customer service
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June 2023 by Amy Erwin
Love this UPS Store. Everything gets done so efficiently. The staff is so great. Fernando and his team deliver an excellent customer experience. Truly a great customer experience - each and every time.
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June 2023 by Kait Kerch
$2.60 to print their own UPS label. Such a scam.
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May 2023 by Javier Martin
Came to return a breezeline modem, charged me 15 bucks for a box and one printed page. Robbery.
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February 2023 by Deborah Gray
ABOVE & BEYOND!! It’s a busy shop - but the staff is professional and efficient taking time to be careful and polite with each customer. Super clean and nice - a model for other UPS stores!! I drive out of my way to go there for all shipping needs.
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October 2022 by Larry K.
To repeat: Almost NEVER opens on schedule. I'm talking about 30-60 minutes late. And like many other customers experience...HORRIBLE customer service and an attitude coming from the staff. One can only conclude that this is a reflection of management. Finally, the place is a disheveled mess and always has been.... which, here too, is a reflection on management. This place deserves to have its franchise revoked!! UPS: don't you set standards for your franchisees??
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October 2022 by Liz T.
THE ABSOLUTE WORST PLACE! Do not go!! Zero customer service and zero customer care. UPS shut this franchise down!