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January 2024 by Arnold P.
I went there to get some money which was ordered via Western Union. On their website it says: NO CHECKING ACCOUNT IS REQUIRED FOR WESTERN UNION. So the employee (Jorge) was very rude and told me, that I HAVE TO OPEN AN ACCOUNT TO RECEIVE MONEY VIA WESTERN UNION! I told him 5 TIMES, that on their website is shows different, but he did not want to serve me. In my opinion this is FRAUD!!! DO not go there, if you need your business handled with or via WESTERN UNION! I will complain with Western Union as well, as they have a customer center as well.
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December 2023 by Kimberly Cantor
Freddy Toral has such great customer service skills. Give that guy a raise. Goes above and beyond!
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November 2023 by Lucita Moran
George Penaranda is an amazing, intelligent, courteous young man who tirelessly helps me out in a multitude of various ways!! What an asset to Regions!! I have been dealing with Regions for many years, but have never encountered an individual like him!! He is a real blessing to my life!! He deserves recognition far and above!!!!!
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November 2023 by Antonio Castro
Freddy Toral is very professional and service oriented. He should be commended.
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October 2023 by Emmanuel Chatelain
Christian Peraza and Mauro SabinoI make manual deposits quite often and they’re friendly, competent, and given the ability to help.“ highly recommend.”
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October 2023 by Giselle K. Carreras
Jorge Perananda provided great service. I highly recommend him
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September 2023 by Annie Delgado
Excellent customer service. Jorge Peñaranda helped me a lot with my process regarding to my bank account, very professional and I highly recommend him because he went above and beyond with my expectations..
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September 2023 by Jorge Soler
One of the telers right side facing to the main door of the bank was incompetent and he dident know the basic regulation to accept from me a cash deposit check for an account in the branch.Deprorable.Jorge S
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September 2023 by Leslie Jaquin
I have bee WAITING for 2 WEEKS for my DEBIT CARD to get to me! TWO WEEKS!Darn USELESS bank!I’d had given then a ZERO if I could!
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July 2023 by Kelly Denham
I have been a customer of Regions for 15+ years. I came into the Coral Gables branch to open a business account. The staff here is amazing and made it effortless to do so!
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June 2023 by Rebecca Saffin
Rosy de la torre has the worst customer service for mortgage loan processing. I will never use this company just by our conversation and how rude she is.
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April 2023 by Cristina Rosati
We recently obtained a mortgage loan with Regions, and want to recognize Ada Guerra for her tremendous customer service. Ada went absolutely above and beyond, from guiding us through a complicated situation, to getting us a phenomenal rate. Where other brokers lacked in knowledge and experience, Ada surpassed with flying colors. We now have our dream house because of her care and attention.
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December 2022 by Alan P.
They never answer the phone. What's the point of having a phone. I had to drive to the branch two times just to speak to someone. Terrible branch don't go here
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November 2022 by Sandra Gomez
Branch Coral Gables PONCE DE LEONHorrible service, they never answer the phone or emails, avoid wasting your time and having a bad time, look for another bankA friend traveled from a country outside the US, before coming the bank we checked all the documents and said that everything was correct for the opening, a month later he received a letter indicating that his account was closed, he tried to contact the branch and They never answered him, he tried to call 1800 and they told him that he had to call the branch directly; After several calls and emails sent without answering, I went to the bank to understand why the account was closed and they simply said that because he did not meet the requested requirements and that he should have received a letter 3 days after the account was opened. account.
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November 2022 by Sandra G.
Branch Coral Gables PONCE DE LEON Horrible service, they never answer the phone or emails, avoid wasting your time and having a bad time, look for another bank A friend traveled from a country outside the US, before coming the bank we checked all the documents and said that everything was correct for the opening, a month later he received a letter indicating that his account was closed, he tried to contact the branch and They never answered him, he tried to call 1800 and they told him that he had to call the branch directly; After several calls and emails sent without answering, I went to the bank to understand why the account was closed and they simply said that because he did not meet the requested requirements and that he should have received a letter 3 days after the account was opened. account.
