Pottery Barn is a well-known home furnishings and decor retailer that offers a wide selection of furniture, bedding, and accessories designed to create beautiful and comfortable homes. Established in 1949 in Chelsea, New York, the company operates through a vibrant ecommerce site, inspiring catalogs, and stores worldwide. Customers appreciate the helpful and courteous staff, with employees often going the extra mile, such as checking for items in other stores or greeting customers warmly. The store's cozy atmosphere and festive holiday decorations add to its charm, making it a popular place to buy gifts. High-quality pieces, like a mahogany modular bar buffet, receive many compliments, although some find the prices high and the assembly required upon delivery. Despite the premium costs, customers recognize the upscale design and excellent service, noting that staff members are friendly and attentive. Overall, Pottery Barn offers beautiful products and attentive customer service, making it a favorite spot for those seeking stylish and quality home furnishings, even if the prices are on the higher side.
Marilyn deserves more recognition for her honest and positive attitude! Went in to find a comforter after I had to return a previous one purchased somewhere else and she went above and beyond to make sure to help me find the right one I liked.
October 2024
Samantha and Peter were very helpful. I called to reserve some pieces and Samantha was very helpful from start to finish. Peter helped us check out and was very kind. The store is absolutely beautiful!
February 2024
Expensive for what they have and the quality they are selling !
