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November 2024 by raul lopez
Outstanding experience at the Lovesac Gables location. 6 months after getting our couch, we still could not make it work, however with the help of the Gables team we are now incredibly happy. They went above and beyond.
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August 2024 by Reinaldo Chacin
Very friendly service from their sellers
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January 2024 by Jane Smith
Love the concept, comfortable sofas.
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January 2024 by J O
Love the concept, comfortable sofas.
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November 2023 by Jeimmy MC
First sectional and Sac purchase was 6 years ago and I’m back for my new and addition as my family continues to grow! With this said I love Love sac I recommend to everyone it’s product.
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November 2023 by Kyle Alfonsin
Thank you Jessica and Carlo!
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November 2023 by Patricia Williams
Wonderful Experience!
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August 2023 by Erica Estevez
Love our Lovesac!!
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July 2023 by Sky Watson
I walked in with the intention of just looking but Jennifer and Diamond were beyond helpful and pleasant. I didn’t feel pressured into buying that day but confident I would not need to go home and think about it. Customer service counts also knowledge of product from the sales rep.
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December 2022 by Yivi MC
First sectional and Sac purchase was 6 years ago and I’m back for my new and addition as my family continues to grow! With this said I love Love sac I recommend to everyone it’s product.
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December 2022 by Victoria Matthews
My BIG ONE arrived sooner than I expected! Just in time for the Holidays looks great feels great!!!????
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October 2022 by Joel Shanklin
Very helpful and knowledgeable staff. There was absolutely no push to buy,
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February 2022 by KD N.
I've wanted a lovesac sactional for 10 years now. Finally got one! I ordered Jan 4, 2022. Right after the holidays and in the midst of chain supply shortage we expected a delay in shipment. They told us approximately 1-3 weeks. Not at all! We actually got it in 4 days. Keep that in mind if you're moving into a new spot because it arrived early and I had to hold it at FedEx until my lease started 2 days later. (We had to pick up with our moving truck FYI - 8 sides and 5 seats). We ended up changing the style/shape of our couch, returning some pieces. I was relieved they send you boxes, the label, and scheduled pick up free of charge if you change anything within the 60-day trial. Just get yourself a tape gun and plastic if you wish to cover the cushions in case of rain. Note, my boyfriend is a tall guy and preferred the down fill in store but after living with it it was too soft for his hips and he needs support. So we exchanged "his side" of the couch (2 down blend cushions) for the standard and he loves it now. It's perfect for him and saved us money. I however LOVE the downblend and can sit on my injured tailbone with my new baby all day and feel amazing. (Wish I got this couch when I was pregnant). Finally we have something that works for both of our needs which are often extreme opposites. The couch gets 6 stars in my opinion. The price point though is still on the high end even with the warranty and return's included. The staff at this location were detailed and helpful with all my questions. Just lacked engagement. Maybe they need better music in the store or something to make their job more enjoyable? Haha. I feel every store I called around to were super charismatic and friendly. Then one of the managers I spoke to didn't seem as informed as some of the staff for my questions and I actually never got a call back from that manager. The other manager was on it though! So high price and that are my reasoning for one star down. Other than that I'm a happy camper. (Will update if my return doesn't go as smoothly as they claim.)
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November 2021 by Claudia Stevens
The manager was rude, and the product was bland. Nothing exciting to look at.
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November 2021 by Angel Velasquez
Very good
