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December 2023 by Pao
Absolutely gorgeous location! The customer service is great, and the staff is always willing to help.
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December 2023 by Gopi Krishna Bandi
Called multiple times, never once they have picked up the call
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October 2023 by Kirenia Martinez
Customer service not the best. The sales ladies are rude and slow and if you dare to point it out they get frankly just nasty. And now that I read the reviews I see it’s not only me. They are not efficient, are not computer savvy, very slow at checking you out and on top have a very unpleasant attitude. They are the worst sales people ever!
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July 2023 by Laura Conti Guglia
Worse customer service and shopping assistance ever at this location. Every single time I go I leave the store disappointed. Lack of help and bad attitude from the sale women. I usually try to buy online just to avoid going to this specific store.
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January 2022 by Baron DaParre
great place and serive a bit expensive
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November 2021 by Luzy Lu
I went today to the Merrick Park’s Janie and Jack location to just simply exchange my daughters clothes since it came a little small on her. I was even advised by the customer service team of Janie and Jack that this store would gladly help me. I mean it’s an easy exchange— no biggy right?! Well I was definitely wrong. The supposed representative Claudia was just rude and obnoxious. Apparently she didn’t even know how to do her job since she said that exchanging clothes was “not normal” and suggested me to go to sawgrass mall (which is over an hour away from me) to do the simple exchange.Can someone please re-train this person or find someone better to do her job!
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May 2021 by Betty. Folla.
(Translated by Google) I love I always buy in this store they are kind and the children's clothes are super beautiful(Original)Me encanta siempre compro en esta tienda son amables y la ropa de niños es super bella
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March 2021 by Araelys Cruz
(Translated by Google) A great place I recommend to everyone and an excellent service, the employees are a love and treat everyone with great affection, I visit the store all the time I buy my niece's clothes there and the clothes are very warm, thank you Janie and jack ❤️❤️❤️❤️(Original)Un genial lugar se los recomiendo a todos y un excelente servicio, los empleados son un amor y tratan a todos con mucho cariño , visito la tienda todo el tiempo le compro la ropa ahí a mi sobrina y tiene muy buena cálida la ropa , gracias Janie and jack ❤️❤️❤️❤️
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October 2020 by Cristina Zapata
Everything in this store is super cute. Fancy and fun. A little price but you get your money worth. Great quality and customer service.
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September 2020 by Chirin Aswad
Best place to buy a gift for a baby boy named Ali. Ali ya Ali ❤️?
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August 2020 by April Ebru
Horrible customer service especially for a place that sells baby clothes. I went with my 9 month old. They were many people working bad attitude and lack of help. I had a stroller no one helped with the door even though there was only one more customer. Definitely not going back to that store.
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September 2019 by Luz Torres
Bad customer service came in with a $60.00 outfit to exchange or get a store credit lady said that they would go ahead and make an exception to pick out something else we looked around to get something else and got an outfit when we get to the register the lady says oh no the outfit is marked down and we can only give you a credit of $15.00 . So no more business from me. There are plenty other stores that have way better customer service and will not try and rob you.
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May 2019 by claudia gonzales
Mi ropa favorita para mi bebe ðŸ˜
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March 2019 by Jesse S
Grandma bought shoes for the baby seven days ago. Unfortunately, one size too small. She purchased the correct size, but apparently this pair runs small. Came in with the unused pair and the receipt. They had the size we needed. Store manager advised us that "return policy" changed (no returns; all sales final). We did not ask for a cent back/refund. We asked for an even exchange. Store manager and assistant did not use common sense and courtesy to keep (repeat) customers happy. Very disappointing.
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March 2019 by Leonette Ingram
Love this store!!!
