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March 2024 by Andrew Smith
Tried to upsell me from $40 to $92 for my oil change, telling me that I “selected the wrong oil” when I booked online and that they wouldn’t change my oil unless I agreed to synthetic. Went somewhere else and won’t be back.
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February 2024 by Jimi Ginnis
I drove miles north of the Goodyear Auto Service Centerall to find out they FORGOT TO PUT MY OIL CAP BACK ON, my engine is most likely blown out. How can they forget something so basic. Will not recommend this place ever again.
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December 2023 by Gerard Ortega
Petros Haldoupis was as kind as he was helpful. Coming fresh off a tow truck from a flat tire and then a flat spare, he went above and beyond to help me understand what I needed and how to get it while being sensitive to my financial concerns and ignorance around cars. I’ve never had such a positive experience with a mechanic let alone a commercial chain. Get your car services addressed here and MAKE SURE you ask for Petros- you won’t be sorry.
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December 2023 by Rui Dias-Aidos
Great service and thorough work. Complete inspection as well as recommendations that make sense.
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September 2023 by Ryan Harvey
Went in for an oil change and afterwards the check engine light was on. Turns out they disconnected the air filter housing and left the air filter loose inside.
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July 2023 by Mike B
Peter and the team were excellent. They took great care of us and got us on the road again quickly and safely.
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May 2023 by Catherine Fernandez
Would definitely recommend the Goodyear on Bird.I drove in without an appoint Sunday afternoon due to tire leak. My tires were from 2018 and seriously lacking tread - no part of a the coin was hidden - so I wasn’t surprised when the team came to this conclusion. (I knew it was coming, I’ve just been putting it off until I no longer could.)The man at the front desk worked with me on a price. When the crew member installing the tires raised concerns about my back breaks, his colleague double checked and assured me they were fine. He also alerted me that I would soon need an oil change, just to be aware.I was grateful for the straightforward and efficient service. And I was especially happy that there was no fear mongering on the team’s end to press for unnecessary expenses or for purchases that were not time-sensitive. I’m very glad I stopped here and hope to be back for more routine, scheduled service. Thank you!
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January 2023 by Candela_ Miami
Great selection of tires at good prices. Easy access and plenty of parking. Guys attending the counter are always nice. This time when I picked up the car. I inquired about work done and the guy wasn't too clear and provided erroneous information, so I asked him to double check and he went outside to consult with the mechanic. I just wanted to make sure everything I requested was complete. Then he forgot to to give me my key fob and I had to go back inside to get it. Other than that, everything else was ok. The job was completed quickly. Also, they offer complimentary water and coffee for customers.
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January 2023 by Scott Singleton
I have been going to this Goodyear store for 25-30 years and I keep going back because it is always a pleasure to deal with them. Today I took a car in and Francisco was more than helpful: he had me in and out in no time. He was professional, personable and did all that I requested. Because of staff Like Francisco, I can Hardily recommend this store.
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January 2023 by Alice Mensch
I had them clean my air filters and whatever chemicals they used leaked into the car and the fumes are unbreathable. They insisted the chemical smell would evaporate but after several days the car is barely drivable because of the lingering strong fumes. The smell is toxic. I would not use this location.
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January 2023 by Tomas Lopez
Had an appointment at 9:00 am they didn’t bring my car for alignment at 9:00am they brought in other cars before me had to wait 2 hours
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November 2022 by Joel Zelaya
Was about to leave on a road trip and car wouldnt start.. night before thanksgiving and it was 7pm.Called them, they had a battery and tech ready, jumped my car rushed over and made it in time.Thank you so much to the late night team on 11/23/2022, think Francisco answered the phone and helped me out. If it werent for the team i would have been stuck in Florida and miss my vacation, they saved my butt big time!!!! other places were closed or didnt do the battery replacement. Thanks again 10/10 will visit again.
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November 2022 by Kara Hewett
Goodyear Tire Service has the most helpful gentleman who keeps the air in my tires just right. When the seasons change in Miami, the tire air light goes on. What can I say? These gentlemen have always helped this damsel in distress. Thank you!
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October 2022 by Fred L.
I placed EXACTLY my auto information and specifications of my car and tires on their website. The estimate on the site came at $624.89. When I went to the store, the clerk confirmed my total to be $621.00. Then I leave my car and 20 minutes later, I get a call that these were the "wrong tires" and the price went up for tires that were on the lot. One thing I despised is that they give me a price and then they later call me to tell me that the price has drastically increased. And the manager of this store told me that it was the customer's fault. He stated that I placed the wrong specifications on the site AND it was the customer's fault. First rule of customer service, never, ever tell that its the customer's fault. Your reputation will exceed you to have a bad place in business. I DO NOT recommend this place. They will give you a low price, wait 20-30 minutes and call you with a new bull crap story that the tires are not here, wrong tires and sell you another brand of expensive tires. I DO NOT recommend this GoodYear tire Service location on 3690 Bird Rd Coral Gables, FL. Thank you.
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September 2022 by Sherif Zaki
Horrible customer service. Unsympathetic and rude staff. They don’t take insurance when all it take is a phone call!
