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August 2023 by Serafin G.
The Neiman Marcus website is misleading when you're purchasing something for same-day curbside pick up. I purchased an anniversary gift because their website stated something to the effect of, "Want instant gratification? Order for same day curbside pick up." Once you place the order, they let you know that the product won't be in the store for 3-5 days for pick up. Why would they suggest something that isn't accurate? So frustrating!
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April 2023 by Gia O.
Literally the most rude straight men that work in the heels department. Like how are you going to have an attitude when people are spending 1k + up on shoes especially during this time when no one has money. The guy didn't want to " go back and forth" because he said " it's a mess back there" and it will be too much. Excuse me?! Isn't that your job? I will never be back here. On top of I over hear another sales man telling a woman to move out of the way in such a rude tone because she was in the middle of the aisle? Who do these entitled men think they are. Not a single woman in the heels department? Make it make sense.
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January 2023 by Andy F.
Placed an order almost a month ago but they keep pushing the ETA out over & over again. Supposedly they can't cancel the order or release the hold on my credit card. How long can they keep my money hostage & also not fulfill my order? Their answer: "who knows?" Stay far away from these crooks. They've slashed all their customer service & support, and I doubt they're funneling those savings to the 3rd world kids that make their products for pennies so that Geoffroy Van Raemdonck can enjoy yet another yacht to laugh at the poors from.
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January 2023 by Gabriela R.
I want my order cancelled an my money refunded, it's been over 2 weeks and still shows "in process"
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November 2022 by Reylin Pascual
There is no such store here!
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May 2022 by Christine B.
Yes it's pricey but so many more unique items, more than what you find out a typical retailer. Also the staff are super knowledgeable and eager to help. It doesn't hurt the store is beautiful and the location is lovely. Worth it!
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February 2022 by Paulina A.
I love to shop here specially with Lisandra who is my personal shopper!!! This place has everything you'll ever want and need!
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November 2021 by Matthew S.
They have done an amazing job this year decorating the store for Christmas. It looks beautiful. Many thanks to all the staff who made it so. Customers like me really appreciate it.
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November 2021 by Osvaldo F. Rodriguez
Excellent place