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November 2023 by Kevin Gonzalez
This place sucks. Go to any USPS, UPS, or FedEx which are way better. They actual have a great costumer service and solve issues right away. This people are crooks. They loose packages and is your fault not theirs. They don’t care for the costumer. AVOID DHL.
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November 2023 by gabriel ercuta
Eric was great! Thank you!
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November 2023 by Carl Whitefield
Amazing and efficient costumer service by Erich! Will comeback to this location absolutely
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October 2023 by Reinol Sotolongo
Erick was very nice In DHL Coral Gables. He helped me to review and organize my documents. He also made copies of documents that I needed to send as well. Thank you so much for your great service!!!
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October 2023 by Adriana Londono
Excellent service, very helpful and attentive!!
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October 2023 by Ever Cruz
Very helpful and attentive service at the Coral Gables location.
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October 2023 by Tyler Hero
The service at DHL Pinecrest is amazing super friendly and very helpful, I was in and out with my package in 5 minutes thank you Erick and isaac?? would recommend this store
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October 2023 by Luciana Cereseto
International delivery with time sensitive material did not arrive on time at all. Text or email notifications were not accurate or consistent. Customer service is mostly automated so keep pressing zero to speak to a human. Customs seems to delay packages that are not in DHL boxes, so make sure to put your things in an official DHL box to avoid unnecessary delays. DHL does not seem to know anything about Customs, I received little to no help while on the phone for 3 days. Someone should have mentioned these things to me, no one did, I paid $200 for a useless, late arrival.
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September 2023 by Patricio Hernandez
Patricia provided excellent and impeccable service. She clearly explained the process, documentation required, fees associated, etc.She also carefully packaged the items we sent, and was super friendly, competent and efficient.I would definitely recommend DHL and the Coral Gables branch in particular.
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September 2023 by Alfonso Velasquez
Erich was very helpful and extremely knowledgeable to my needs. I wish all the DHL reps would be as enthusiastic as Erich. Thx Erich!
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September 2023 by Sabrina Wolder
Wonderful experience! Erich was amazing!!
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September 2023 by Isabella Victoria
Best service, quick and friendly
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August 2023 by Alejandra Mata Gonzalez
Great experience at this office!!Isaac and Eric were very helpful and patient, explaining all the details and making sure my international package arrived safely and in a timely manner, just what I needed. Very professional.Thank you and I’ll be back soon.
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August 2023 by Ligia Houben
I had a great experience! The service was prompt, efficient, and kind. I highly recommend it.
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July 2023 by Ali Baydoun
Fantastic experience. Very fast and professional.
