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September 2023 by Gianna Blanco
I had an extremely awkward experience here. I came in looking for a "long hanging chandelier" which I was immediately told by a saleswoman " No, no, we don't have that here..". I then pointed at two chandeliers on the floor directly in front of the saleswoman that were long hanging, and she said "yes, I guess those could work". I'm not exaggerating when I say it took her about 20 minutes to locate the name and price of the chandeliers in her showroom. When she finally said the price of "$2,800", I searched the same chandelier online and found it sold everywhere for $1,900. She immediately said "yes we can match that, it must be on sale elsewhere." It was not on sale, she just told me the incorrect price. Very confusing experience..
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July 2023 by Nick C.
I ordered a dresser for this company. The dresser came in in a timely fashion. It was delivered properly and it is a good piece of quality furniture. However, the finish was much different than what the website showEd. So, I wanted to take advantage of the return policy that the company offered. At first they said yes we will take this piece back but you have a 30% restocking fee and a one time delivery fee of $399, which I agreed to. Then, the next day they came back with the story that this piece of furniture was a custom order. and they could not take it back. Wrong. Right away I said no it's not, and as a matter of fact, I contacted the manufacturer, Century Furniture , and they confirmed that they only have one offering of this dresser, which is what I ordered and what I got. so now the Decor House Furniture had to backtrack. They then said they would take it back but they decided to add an extra $650 in fees for me to do this in addition to the 30% restore fee and the $399 delivery charge! Good Luck if you ever have a return issue! You will need it! Nick C.
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May 2023 by Barbara Poglaien
This is by far the best experience I’ve ever had purchasing furniture. Quite possibly some of the best service overall, I’ve ever received from any company. I stopped in just to look at the show room and ended up furnishing most of my new condo in Brickell. Alain helped me and basically every need that I had he was able to meet. Even to the point of re-staining a piece of furniture I really wanted that wasn’t the right color. Everything was ready immediately and even down to the delivery. It was truly white glove, very experienced and professional delivery people. They knew exactly how to furniture should be placed, etc. beyond happy. Thank you guys!!!
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March 2023 by sonia m delgado
Everything from start to delivery was fabulous!!!Amazing !!!
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March 2023 by Casey Rotz
The staff at this store were able to work within my budget and still provide me with beautiful, high-quality furniture.
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October 2022 by Anabel Lewis
Really unfriendly sales person was not worth my time
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June 2022 by Evan E.
Although the showroom has very nice furniture, be prepared to be treated terribly unless you're dressed head to toe in designer clothing. It seems as though the sales people do not believe anyone dressed normally can afford such furniture. The first time I walked in I was greeted by a saleswoman who told me I should "come back another time" because she was busy. After that I was determined to never step foot in this store again. Recently, I figured I would give it one more try and met with a salesman who claimed he was going to send me a quote for a few pieces of furniture and follow up on some questions I had regarding some pieces of furniture in the showroom. I received neither a quote nor a response to my questions. I'd avoid this place like the plague. Will never step foot inside Decor House ever again.
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April 2022 by jeff wolf
The best furnitre offed in a plassnt It’s fag????go nowvhere welder. The design is hid cool and knows the Miami vide
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March 2022 by Alka Raymond
A beautiful store! Enjoyed our visit!
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January 2022 by Mark M.
This is a medium sized furniture store and we walked in to take a look at what they had for sale. They actually have some decent items however the prices here are at a premium. The salesman that greeted us here helped us out with giving us a quote on a custom table.
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January 2021 by Lovetta Busby
There are huge collection of furniture with beautiful new designs. Last week I visited there and buy a bed and dining set. Both are very beautiful and they give at reasonable prices than others.
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November 2020 by Maria Rougeau
First time at Decor House on Ponce de Leon and I loved it!!! They have a great selection for your bathroom, kitchen. Plus, they also carry a great selection of furniture for your home. From dining tables to bedroom furniture i was impressed and at competitive prices. I recommend Alain Alvarez. He was knowledgeable and quick. Very helpful.
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November 2020 by Michael Kennedyx
I just left Decor House Furniture in Burbank and had big heavy furniture to load in my car. Jorge in the loading dock area was AMAZING. His customer service and personality was phenomenal. Jorge was super helpful and kind. He is the type of person you want working with your customers. Decor House Furniture you all are lucky to have him.
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October 2020 by Wanda Bell
Hi,I would just like to thank “ House Decor” for their warm welcome and education in learning about their wide range of unique and tasteful selection of furniture and decor....I was impressed with the hospitality and support as I browsed and discovered the potential of various pieces of accessories as well as furniture...I highly recommend “ Decir House” in their outstanding service and ability to make you feel at ease....
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August 2019 by Lilly Tejidor
Decor House offers customers with discriminating taste the best selection of furniture and design advise to make your home beautiful.