I was in this B of A branch for a transaction and I was very pleased with my experience. The wait was not long ,(I did not have an appointment) and Senior Banker Yinet Rodriquez was very attentive and courteous and so was the Branch Manager Josie Odriozola. Thank you and continue the good service!
July 2023
The bank I don’t know because I tried getting a reference letter and it took two weeks and several complaints, but this branch I highly recomendable Josie helped me out and I felt like she did a great job de escalating the situation and following up with me the next day
September 2019
Read the reviews and didn't think it was true. It's been 1 hour waiting to see an associate to get a temporary replacement card. So yes the other reviews are true. The service is horrible.
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.