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December 2023 by Maridyth N.
I visited this Walmart location, because I had to exchange a Christmas gift for my husband. I was not able to find the product to exchange to, so I went to the Customer Service desk for assistance. There were able 5 people in line ahead of me, but the line moved quickly. The employee who assisted me was friendly and efficient, and since I couldn't find the exchange, and didn't have a receipt, she gave me the refund on a Walmart gift card. I shopped in the store for some items on my list, and wasn't able to find everything, but did find some things. The store itself was in pretty decent shape considering Christmas was only a couple of days ago. I was a bit bummed that there weren't a lot of Christmas clearance items, and the seasonal section already had Valentine's merchandise out. Overall, this is a good location. It's easy to get to, the parking lot is ample, and the employees seem friendly. I would visit again.
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August 2023 by Tim R.
Took my son here for glasses. We visited his Optometrist before going to get a prescription for his lenses. There were two employees attending to customers at the Eye Center, one woman and one young man, maybe in his late teens or early 20's. The Optometrist scribbled his signature on the prescription so it was not very legible. The young man handed me back the prescription and said it was unacceptable. I asked him if he was a handwriting expert and what qualifications he had to reject a doctors prescription. He walked away from me and we needed to wait for the manager to finish with another customer. She called the doctor and verified that it was his signature and that he had given us the prescription a short time ago. At some point, event the entry level employee at Walmart should be smart enough to understand that you cannot overdose on an eyewear prescription. The questioning of the signature was absurd. Last time we visit Walmart for something as easy as making an eyeglass ordere.
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July 2023 by Kristi M.
I have been coming to this Walmart since it opened and I have to say after today I will never come back or spend my money here. There were two cashiers in the entire store so I opted to go to self checkout where the lines were slightly shorter. After waiting for my turn for roughly 25 minutes it was finally my turn. But nope I was told I had too many items for that particular line and the woman standing at her podium made me leave to go to another line. Nowhere does it state that you must have under a certain number of items to use the self checkout. I then had to go to a line with a cashier and I again waited 30 minutes to be checked out. If Walmart wants to boost profits by reducing employees which directly impacts customer service then they need to give a discount for using self checkout as we the customer are now doing the job of what should be a Walmart employee or they need to hire more cashiers. It's pretty simple. I am absolutely disgusted.
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June 2023 by Mark Z.
This is store number 1916 in Coconut Creek. It is by far the worst Walmart in the local area because it is always very dirty the aisles are blocked with dollies and boxes even at 6:30 in the morning. Management obviously doesn't care how this Walmart looks. I've had to submit two separate complaints to walmart.com on the upkeep of the store. The employees have no etiquette whatsoever and are useless if you need help. I've had several rude encounters and experiences at the employees in this Walmart. The parkland store is a much better store and they don't block the aisles with boxes and dollies but unfortunately it's a good 25 minutes away from me. All of management should be fired at store number 1916 and replaced with managers who know what they're doing and know how to get the store in shape
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April 2023 by Scott B.
My teenage son found an Xbox Elite Controller on clearance for 140 bucks. It was about 20% off retail and offered as new in what appeared to be sealed box. He even purchased an extended warranty all with his own choir funds. The next day he goes to add it to Microsoft's website and finds it to be out of warranty, over a year old, and previously registered. He then uses the item and finds it is broken. The serial number on unit and in box both match. We visit our local store hoping for an exchange for the issue and their mistake. Nope ! They won't even take it back as it's electronics and must go back to the Deerfield Store specifically. What if we bought outside State, from a National Chain ???So we drive the additional 15 minutes and find Customer Service closes at 8pm even as store is open and staffed. No one will help initially. Luckily one manager she's the concern on sons face and assists. She will not exchange for mistake even with one in stock and proof of Information printed from Microsoft's website. Luckily she will return and refund. So he comes home screwed over, and taken advantage of by not only the perp who tricked Walmart, but also the store itself. Selling an extended warranty on used merchandise also seems almost fraudulent in nature. And they wonder why their reputation is so darn bad !!!
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November 2022 by Dezembro M.
Guys Walmart no needs reviewing it's by NATURE very good place to find everything really
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October 2022 by Anno M.
Scan everything with the app because their prices are not what is on the shelf. Also check food dates because they have been trying to sell the same expired products for a month.
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September 2022 by Rick F.
What a farce. Store packed and two registers open. You could check yourself out if you want to wait in line for an hour. Not an employee in site. I left my items in a pile at the end of the line. Will not be back. Hello Target where you can find an employee and a cashier...
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November 2021 by Carolyn J.
I just wanted to give a shout-out to Chelsea in customer service (the return area- not sure what it's called). I had a huge return from Walmart.com that I thought would be easier in person. I was so wrong! I was there for almost 2 hours. There was something wrong with the system. She had to call multiple people and still I had to take some of it to FedEx. I could complain about it, but there's no point. Chelsea tried her hardest to help and was even so nice as to lend me her phone charger as my phone was almost dead because I was there for so long. So I just wanted to say thank you to her. :)
