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August 2024 by Evelyn Ramos
Excellent and friendly service. Picked up my car feeling like it was brand new again. Elmer was great, kept me updated. Highly recommend this service center
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August 2024 by James Bullock
Service rep Rick was excellent . Accurate with time service should be completed and provides updates on process.
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August 2024 by Lisa
I had a fantastic visit at MB of Coconut Creek. From the moment I pulled up for service I was welcomed by the team. Everyone was busy but took the time to say hello to all customers.
My service rep Kris K is genuinely amazing. He takes his time to explain any concerns I may have regarding my vehicle. I never feel rushed. Kris treats his customers like family. He is a valuable employee. The techs are also wonderful they always send a video of what was done on my vehicle. Transparency is key.
Although I moved 35 minutes away, I decided to drive further because of the A1 service received.
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August 2024 by Heather Parente
The Coconut Creek Service Center is the best Mercedes center around! Rick, my service specialist, is always available, keeps me updated on the status of my car, and has my car ready when I arrive to pick it up! Best customer service ever!
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August 2024 by Weimin Feng
Good job
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August 2024 by Sheryl Luke
I had bought this pre-loved Mercedes from another Mercedes dealership in the area and frankly, they let me down with their service… then found Kris Kook in the service department at coconut creek Mercedes and he could not have been more helpful… And saved the day!
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August 2024 by JOEL KRON
Great service!!
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August 2024 by Miguel Contreras
I had a great experience at the service center, thanks to Phillip! He was thorough and clearly cared about making sure everything was done to my satisfaction. The overall experience was positive, with excellent service and an easy appointment scheduling process. I definitely plan to continue using this location for all my ongoing service needs!
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August 2024 by vashti ramsumair
Very good service. Kevin my advisor was helpful as usual. He goes out of his way to cater to the needs of his customers.
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August 2024 by Alan F
Excellent experience at Coconut Creek Mercedes-Benz. My service advisor Kevin Alexis is always professional and thorough. I trust their service department to repair my vehicle to Mercedes Benz standards
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August 2024 by Michael M
Always a good experience. Kevin, my service writer, is always expecting me and keeps my drop off and pickup times to an absolute minimum. He then keeps me informed of the work in progress and delivers my vehicle with a fresh wash. And Brion Fitzgerald (shop foreman) will have a friendly greeting whenever we cross paths (which is a nice touch).
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August 2024 by Tatyana Nudel
Thank you for taking such a great care and exceeding my expectations! Both my service advisor and service manager went above and beyond to help me with my convertible top repair.
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August 2024 by Michael Ho-Sang
The most thorough service team I've had service my vehicle, I would recommend them to anyone who needs service on their mercedes.
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August 2024 by Juan Antonio Paredes Niño
Service was performed in the promise time, the advisor Kris Koo is extremely professional and very customer oriented. Excellent experience at MB of Coconut Creek.
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August 2024 by Jacqueline Sheffield
Everyone was so nice and personable. Andrew Chisholm assisted me and he was very professional and accommodating. I will definitely stay with this location going forward.
