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January 2023 by Keith Nash
If Lowe's doesn't have it, Home Depot does. Great deals on tools, and there's always an interest-free promotion with the HD card.
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December 2022 by Renee Medina
PHILLIP is the best! Greets you with a big smile and helps with no hesitation! He jokes with his customers and makes them feel welcome. As a women going to Home Depot it’s very intimidating but Phillip made my visit very pleasant. He made me feel like I was not a bother. Thank you Phillip for your amazing customer service!!
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December 2022 by Emily Abell
Had a wonderful experience with Clement in Appliances. He made what was going to be a long drawn out process (choosing 6 new appliances) into something very simple, and was extremely kind and patient the whole time. He never rushed us and answered every single one of our questions. He is a gem!
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December 2022 by Steve Ke
Purchased appliance, misled as to features. Store manager unresponsive, promised return call and never heard from store manager. Suggest using Costco to purchase large appliances. Costco never disappoints. Never had purchase experience like this at Home Depot ever and Home Depot has so far been quite unwilling to resolve it satisfactorily. Cannot escalate to any member of executive team for resolution since they are unavailable to public. Basically a take it or leave it issue. Actually I am not a lawyer but the activity to me comes close to the line of fraud or it may actually be a fraud I cannot speak to legal issue since I am not a lawyer. As a consumer it appears to me as a fraud and Home Depot will not take steps to resolve the issue to my satisfaction. Speaks poorly of new administration and leadership.
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December 2022 by Clara Kapraun
It was not easy to process my return.. I received incorrect merchandise.. and for some reason even looking at my receipt we had to go thru HD online and a supervisor to get this processed. Kay was fine it just seemed like alot of steps to process a return after receiving the wrong items
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November 2022 by Steve Kelley
Very disappointed. Ordered 2 in wall timers to be delivered. They arrived same day in a plastic bag which was sealed shut with a big Home Depot sticker. Electrician arrived a week later to install, opened the bag to find the timers boxes had been torn open and taped back together, clearly these were returns, missing the parts necessary for the installation. So, I had to pay for the electricians time for a wasted house call. BEWARE ordering from them.
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September 2022 by Erico Bueno
The only reason Home Depot survives is that their main competition is just as bad.
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September 2022 by Karen Clark
Went to your coconut creek store yesterday, 6356. I am handicapped and have a great deal of difficulty walking. Went to entrance. No motorized carts were at entrance. Asked 1 of your associates if carts were no longer available. Was told they were down at the EXIT doors. Now is that smart? So, I had to walk back out to my car, in pain from walking. Once I got in my car, decided that I wasn't going to shop in a store where someone made, and I'm trying to not be too insulting, an idiotic decision to place carts for handicapped people who obviously have mobility issues at the EXIT of your store. Ended up going to 1 of your competitor's stores where they actually had carts at the ENTRANCE!
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September 2022 by Gustavo GUFA Fernandez
Today I had the honor of meeting a great human being at HOME DEPOT! An older man but the simplest, humblest, most collaborative and admirable human being! It's called ED unfortunately I don't know if last name but we were really talking about my project and personal things and I wish the world had more people with the charisma and soul of ED! Thank you ED, God bless you and continue to give you a lot of health! Your friend GUSTAVO
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June 2022 by Robin Quintero -The Q Team-CANVAS Real Estate
This store has hired a lot more staff. I had no problem locating help when I couldn’t locate something. They have discontinued incandescent flood lights unless you want a large box. Since the price of LED has dropped somewhat it isn’t a bad thing. They have a We are hiring sign if anyone is looking for work. The employees were very helpful! Hot dogs at the exit for those who need to “Get things done” instead of cooking.
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April 2022 by Brandon B.
Awful customer service! The people who are working the customer service registers are very rude! They never pick up the phone! The managers don't care either! I will be bringing my business to lowes across the street. At least they won't bother me for a receipt for my $6 return or be rude when asking for help! Hopefully one day they will fix this place!
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March 2022 by RHF
The store was extremely well stocked and the associates were helpful found what we were looking for!
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March 2022 by Holly S.
I want to take a moment to say the man working at the key kiosk (where the keys are made) on 3.7.22 at approx 11:30-12:00 was an absolute sweetheart! Thank you for all of your help. When I walked in I was greeted by a very friendly lady and had a nice employee assist with self checkout. Thank you!
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March 2022 by Andrea Z.
We came for blinds and Jamie helped us cut them. She has such a great disposition and it seems like she truly enjoys her job. She works very efficiently too! I would come back and ask for her help again.
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February 2022 by Isabella A.
Such a great place! I recently got paint and had the best help from Sharon. Highly recommend going there!