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June 2024 by susan larkin
I went to the drive up window because I had a baby in the car and it was raining. I carefully looked as I began to pull up for a sign. Above both entrances had a sign that read, Entrance. The box below the window was opened. I pulled up and the CVS employee tapped saying, "Read the sign." I said, what sign? She said, "drop off only, tapping on the window.(rudely} " I said I did not see a sign. Apparently it was laying flat in the box and difficult to even see it was in there. After driving around to the other side, I mentioned not seeing a sign before entering and that I could not back out after she showed it to me. She then responded, "You have to come inside then." RUDE Poor customer service MARIE. I noticed Marie has another bad review. CVS must be desperate
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May 2024 by Maryella Villaran
I love the store in this location!! The employees are very helpful!!!
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May 2024 by Louise Kramer
I have used the store for many years. I am thrilled with it. It is always well stocked and immaculately clean. The staff is professional, and the managers above and beyond. Eric should train other managers to be as helpful, thoughtful, considerate, conscientious, and well-versed on everything in the store at all times.
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April 2024 by Junk
The place used to be awful, but now they have a pharmacist named Nick, who is amazing, friendly, kind, informative, patient Karma and has never once had an attitude with my family and I. We just really appreciate him, he makes this CVS worth going to again
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February 2024 by Don't Care
Minerva is a (B)witch always has been and always will be she's rude nasty and a miserable mean human being, people that used to work there at that store all the employees hated her and even the store manager used to say about her called her " Minerva gets on your nerva". She's a real piece of work and so is the district manager Kelly G she's a two-faced hag anyhow....
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November 2023 by Susi Glatt
Eye shadow palettes on lowest shelf. Extremely difficult to view colors. Difficult to pull out the different palletsTerrible inconvenient display unable to see colors so I didn’t choose any
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November 2023 by Jonathan M.
I really enjoy the online system. It's easy to use and you have wonderful deals. I was able to skip the line and I didn't have to grocery shop. My items were at the register waiting for me.
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October 2023 by Michael Studley
This is a hard review because each CVS is so different. My main issue is regarding the pharmacy. I have to drive 40 mins and pass 10 other CVS stores to go to the one pharmacy that has my meds. I am on multiple Rx's, one being controlled. For some reason each CVS pharmacy only carries what they want. Why if it's a corporation? I moved and now drive 40 mins, twice a month to get my meds. No choice because every closer store refuses to order the medication, even with valid scripts, doctor verification and a long history of taking.CVS overall is great. That being said, it's very frustrating. I also have CVS insurance so have no choice. The issue is CVS messed up big-time in the beginning of the opiate crisis, so now those who have certain needs pay the price for overcompensation.
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October 2023 by Jennifer McKay
Excellent place to shop at - very close to home. I truly love the friendliness and warmth of the employees the moment you enter the store and the personalization they offer. The identifiable sale items entice you shop more. You never feel intimidated.
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September 2023 by M. Studley
This is a hard review because each CVS is so different. My main issue is regarding the pharmacy. I have to drive 40 mins and pass 10 other CVS stores to go to the one pharmacy that has my meds. I am on multiple Rx's, one being controlled. For some reason each CVS pharmacy only carries what they want. Why if it's a corporation? I moved and now drive 40 mins, twice a month to get my meds. No choice because every closer store refuses to order the medication, even with valid scripts, doctor verification and a long history of taking.CVS overall is great. That being said, it's very frustrating. I also have CVS insurance so have no choice. The issue is CVS messed up big-time in the beginning of the opiate crisis, so now those who have certain needs pay the price for overcompensation.
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July 2023 by Shannon Stroman
The pharmacist was VERY helpful and willing to go above and beyond to help me get my daughter’s medication I’ll definitely be back because of the GREAT customer service
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June 2023 by Alfonso Ramos
I just moved to the neighborhood and this store (# 590-3152) located at 4550 LYONS Rd., is the closest one in Coconut Creek. I had already been at least 9/10 times in the past 6 weeks and yesterday I had many tasks to complete at CVS ; I approached ERIC the Night Manager and he was responsible for providing me the best assistance I have ever had in the past 5 years in Florida. Not only he was knowledgeable and courteous, but he was great at highlighting other in-store benefits. just to mention one : photo printing. He was so convincing that I went back home and picked up photos to
order poster enlargements. I though for a while that I was being recorded for a video training, but ERIC is a natural rockstar !
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June 2023 by Daniel thompson
Pharmacy staff are incompetent and customer service is horrible!!!
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June 2023 by Chelo Pinto
The person in the cashier (store) at the entrance called Tamara was unhelpful and had no courtesy at all, I prefer to shop in Walgreens.
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May 2023 by Lisa Block
I call the pharmacy to transfer a prescription from one CVS to another CVS. The person who I spoke to from the pharmacy was very rude. I'm the patient why should I have to call two different pharmacies and drive around town. Not right, if this continues I will take my business elsewhere.
