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February 2024 by Daniel Quinn Bozza
Told them my exact make and model vehicle and they gave me the wrong product. I came back a few days later to exchange it for the right one and they would do it because I didn’t have the physical receipt. I even showed them the debit on my credit card account. Place is trash…
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January 2024 by Kenrick Prasad
Went today to buy wipers blades. I asked for person to install them for me. He refused claiming he can't because if it's raining he's not allowed to. Problem is, it's not raining, just overcast. He said he didn't want to get sick. I cancelled my order and went to another store. Lousy customer service. The several times I've visited this store, they are not friendly or even acknowledge you are there. I will shop other stores.
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January 2024 by breze
Horrible manager, just stares at you blankly and is rude otherwise.
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January 2024 by Wasif Ahmed
Horrible customer service, was told by the manager everything short of "F off" and all other employees forward all issues to him. There's no semblance of responsibility, and if they do you wrong you will get a "Talk to the manager later " and then a "I don't know who you are and I wasn't there, so I won't help you." The lack of Name tags also makes it harder to speak to upper management about who is who. I would give it 0 stars if I could. Go to the advance Auto in Deerfield instead
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January 2024 by carlos fierro
The service is very poorNo body speak Spanish, no body help you as another auto parts spots
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January 2024 by Frank Natoli
Ordered part online for pick up and it was available and ready in a half hour as they said it would be. Excellent service !!!
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November 2023 by Amanda Nicole
Have gone here twice as it is right by my house. Both times they have said "I am the only one here I can't check your engine codes". The worst part is it's been at two different times of the day once in the morning and once at night. They never have enough staff in order to actually do what they tell their customers they'll do.
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November 2023 by Nathan H
Super friendly staff here. I don’t think anyone knows this store is here always able to walk in for service with no wait
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October 2023 by Stephanie McClary
Krista was so helpful great service there !
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October 2023 by John Innocent
Never been a fan of Advance Auto Parts. In this emergency reminded me why.
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September 2023 by Frank Orrico (FrankieO)
Picked up an online order. Didn't have to wait. Went in & it was already.
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January 2023 by Joan Keturakis
Prices and Customer Service was awesome
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June 2022 by David Holder
I needed a special size battery for my jet ski this store has it in stock at a good price
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May 2022 by Merri Hamblin
Felt bad for poor guy who waited on us the computers kept failing. He was so professional about the whole thing. We went home like he said abd come back later which my son did computers were up abd the worker kept apologizing which was not his control over this problem. Another thing we go to this one for they know their product the one on Hillsborough not at all.I am a Disable Veteran and they forgot ti apply but that is ok for he was out threw so much yesterday.Please give his boss a shout out fir this employee he was great!!
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May 2022 by Tomas Hernandez
So you enter this store and I don’t no which is worse, the tension, lack service, or unprofessionalism. The customer is treated as the enemy, instead of a future customer. I went to two se rate ASE certified mechanics, ad they both pointed to the same exact issue, a defective battery I bought here, but according to te work esta this location, the certified mechanics have no idea what they are doing. I had to show them a VIDEO, wic clearly showed, that the battery was defective. Needless to say, this place has lost a customer, although it’s obvious they don’t care.