Walgreens is a standard pharmacy chain with a friendly staff and clean stores. The business is known for its competitive prices and frequent sales, with customers often taking advantage of buy-one-get-one deals and other discounts. The pharmacy services have been praised, with one customer noting a positive experience with COVID-19 testing. However, the customer service at some Walgreens locations has been reported as lacking. Cashiers have been observed complaining about ringing up grocery orders, and there have been instances of rude customer behavior towards staff. One customer described an incident where a "rude couponing Karen Couple" berated a cashier over coupon policies, with other customers in the line defending the employee's professionalism. Overall, Walgreens offers a mix of positive and negative experiences. While the pharmacy services and pricing are generally well-received, the customer service at some locations could use improvement. The staff's patience and grace in dealing with challenging situations has been commended, and they are seen as deserving of better treatment from some customers.
Customer service is not any good here. The cashiers complain about ringing up grocery orders. Twice in a row and two different cashiers.
December 2021
Took 30 minutes of waiting to ask a question about a product. Not enough workers and too many people.
July 2019
I've been going to the pharmacy here for over 15 yrs they are always super helpful and very nice the store offers a decent variety of things you might need around the house I will be going here for 15 more yrs
