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August 2024 by KELSEY CRAWMER
Jared (sp?) has been super helpful, understanding, and friendly when calling to get my account squared away since the recent switch. Thanks so much for all of your assistance Jared!
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August 2024 by Nicole Silk
I ve been a customer at the port St. John location when it was a different company. I moved to North Carolina but kept my unit here still hoping to return back soon. I was a bit nervous not being down there when the companies switched but they assured me that my things are secured and not to worry. I am beyond pleased with the professional service Jared , the office manager gave me when I met him personally . He is the gold standard of customer service satisfaction. He genuinely cares for his customers and this company. He even went the extra step and came a checked on me when I was at my unit in the sweltering heat and reminded me that he’s got ice cold water in the office if I need it. Thanks Jared for your Amazing customer service and smile! The property is clean and secure . I’ve been here for I think around 5 years now! Never any issues! Thanks extra storage ! Jared is an excellent employee and should be the roll model for all of your property managers.
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August 2024 by Amy Mark
Prompt response in all communications, pleasant interactions, easy and convenient location. Definitely would use Extra Space Storage again should the need arise.
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August 2024 by Sharlon Koodie
I did business with them for a couple months. They had a great deal on the unit I rented. Especially with the free month, which helped a lot. Everything went smooth and the manager at this location is great at what he does. He was very helpful when I needed extra help with certain issues and cleared it up right away. As well as the rest of the staff. Everyone is very friendly and will work with you for your specific needs. I Highly recommend this storage facility if you are looking for a good deal with helpful and nice people. Easy check in and easy checkout. A+++service. Go check them out!
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July 2024 by Doris Silva
My experience is very good
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July 2024 by David Kelso
Great facility , helpful staff, and well kept ?
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July 2024 by Holly Tays
We had to store household items and furniture due to a quick house sale. We rented a unit that was temperature controlled. When we emptied the unit out months later everything was in perfect condition. The unit was secure and safe coaster hours. I highly recommend this company.
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July 2024 by Chelsea Balparda
Jared was super helpful and courteous. He was very thorough in providing information.
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June 2024 by Coffey Momma
I've had storage units at Horizon Mini Storage for over a decade so I was concerned when Extra Space took over and I cam confidently say, so far they've been great. The office staff is fantastic and very helpful.
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June 2024 by James Henry
The rental was wonderful. I had every detail of the rental discussed and explained in detail by the agent and was shown what to do for entrance and exit of the property.
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June 2024 by Brandi Williams
Excellent customer service and very informative!!
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June 2024 by Mitch Michalek
Dealing with Jarrod has been a pleasant experience. Everything else seems about the same since ESS took over from Horizon. Hoping it continues to go this well. Thank you Jarrod.
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June 2024 by Steven McMurtrie (Steven_UBC)
Test- Jerrid has been keeping the property extra clean since taking over!
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April 2024 by Jennifer Sprague
Very friendly people. They let us look at the unit before we purchased one.
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April 2024 by Leah Jones
Have been a customer of this facility for many years. The buildings are always clean and well maintained. The office staff are professional and friendly. Jane, in the office is always prompt, efficient, personable and always goes above and beyond to help us with any questions or needs we have had. She is an amazing asset to this business and we appreciate all the help she has given us over the years.
