-
October 2023 by John Schumick
Had to pick 1 star or else this wouldn't post......customer service is terribleOrdered a brake master cylinder for a 69 AMX on Sunday afternoon, first thing Monday morning got an email stating my part was being packaged. Few hours later, got an email saying it has been shipped out. Received a steady stream of emails updating it's location during transit until it arrived at my house. When I picked up the box it seemed very light for a cast iron part...... When I opened the box I found something much different then what the picture showed. It was a master cylinder alright, but, it had a plastic reservoir and aluminum body and level sensor. Definitely the wrong part....I spent the next 2 weeks emailing and calling this company with only 1 response asking for the year and model which I promptly replied. Haven't heard anything since. Clearly once they have the money your on your own.Update: service reached out to me shortly after this review and gave me a prompt refund. Asked when the correct part can be shipped out... they were out of stock with no date of availability. Why they didn't they say that from the beginning?
-
October 2023 by Phil Ely
American performance products. GREAT PLACE!!!what I ordered , was different than what I received.The customer service is fantastic. I was called from a personal cell phone because they were having phone problems. The people I talk to you went the extra mile if you have an AMC this is the place to go. They have one over a lifelong customer.
-
September 2023 by Sean Moore
Great service and products. Helped me get my 74 AMX ready to finally fire and close to completion. One problem with the shipping carrier but they stepped up and took action where most companies would not. All the respect for stand up companies like this! Thx a bunch!
-
September 2023 by Federico L
I bought a product a week ago and there is no news. I tried to talk on the phone and by email and no one answers. I had to cancel the purchase but they already have my money. very bad experience
-
August 2023 by Mark Revis
Rebuilt my brake booster took longer than expected but still professional
-
November 2022 by Robert Douglas
THIS PLACE ROCKS !!! I needed a FSJ Jeep J10 tailgate latch, turns out it is a perfect match with a Door Handle, Passenger Front or Passenger Rear, 1970-88 AMC Concord, Eagle, Gremlin, Hornet, Spirit × 1 P/N 363-1163. APP is the BEST!!! Thank you Scott!
-
November 2022 by Edward Simon
Purchased a set of Disc brake spindles and Wilwood brakes for a 1972 Javelin project. Got our parts in a timely manner. Had a minor issue with a some fitment but Scott was able to work with us and get things sorted. If you are having issues getting through leave a message and have some patience as they are catching up following the hurricane.
-
November 2021 by Cute Cats
Great prices for car parts that are hard to come across
-
November 2021 by Curt Croshaw
Posting this for my husband. He does not have a Google account but wanted to submit a review: I ordered a part (s) several weeks ago. The Company then went silent for a week. I’ll admit I was irritated and not sure what the heck was going on. As we all know there are bad actors out there. I then got a call from one of the owners stating there had been a Covid outbreak and some folk, including himself, were really sick. Hospital sick. He was very apologetic and promised to make it right which he did. He gave me a discount and free shipping. I can tell he is passionate about what he does. These are strange times. There is lots of disruption with freight, supply chains, lack of workers etc. You see it everywhere. As a result, I try and give folk a break during this unrest. Especially the service workers who show up. Some things are truly beyond our control S#!* happens. Thanks AMC lives. I am happy with my purchase and your service!
-
November 2021 by Ed Campbell
I currently have 3 AMC cars (1970 Rebel, 1972 Javelin, 1973 Gremlin). I have used American Performance Products as my primary go to for all of the parts I need. This includes carpet, interior parts, gaskets and seals, suspension items, fiberglass items (spoiler) springs and bushings plus associated hardware. They have consistently provided the right part for the car (try to get Rockauto to do that) and each part was of high quality and well manufactured. The shipping has consistently been fast enough to meet my needs and well fast enough for me to stay on track with my restoration. In addition every shipment arrives well packaged with everything wrapped up well and in good condition. The web site provides good information about the parts and I have been able to consistently find what I need. I have personally spent thousands with them and fully intend to come back when I need other parts. The one time when there was a shipping error the person on the phone was immediately responsive and ensured that my problem was resolved 100% it was exceptionally clear to me that he cared about making sure that I had what I needed and really cared about AMC Cars. Very good company and definitely a valuable resource to keep your AMC on the road and running great.
-
November 2021 by Tara Guzzetti
Family owned, 40+yr old, neighborhood auto parts business. You can find just about ANY AMC, Eagle, Rambler, & Jeep part you could possibly need from the 60's to the 90's and more! Great people, prices, and products! If rebuilding AMC, Eagle, Rambler, & antique Jeeps are your thing...you need these guys in your life!!!
-
November 2021 by Heaven Cook
Ordered a fuel sending unit for a ‘74 Gremlin and I never received a confirmation email. I can’t track the item that I paid for, which has already been drafted from my account, I can’t get ANYONE on the phone to get it sorted out, and the part should have already been delivered. This is by far the WORST part company I have ever dealt with! *Correction* WORST PART COMPANY I HAVE EVER PAID, because dealing with them would imply that they actually responded!!!
-
November 2021 by Chris Robinson (GCM)
I have what's close to a barn find car up here in Canada, and to complete it I needed some rubber items and a few small things to get it done! To my absolute shock, this company actually had listings for obscure parts I needed for my 73 ambassador.. just amazing! And to boot, they would ship to Canada.... and more than that they actually answered the phone! I can't say enough good things about my experience with Scott and the team at AMClives.com First, the items I needed fit the car perfectly.. better than I was expecting actually, and everything is very high quality (reproductions) and in perfect shape for NOS items. What a great resource for our old cars! Thanks to everyone!
-
November 2021 by Jeremiah Jackson
I had a shipping issue with an order that's still getting resolved, but this has led to one of the owners calling me on his personal cell phone to help get sorted out. The shipping issue was caused by the freight company, not these guys. If you have any trouble getting ahold of someone at this company, it's because they are in an area hit really hard with covid. Just please be patient, they will take care of you, I am extremely impressed with Scott at amclives and hope we continue to work together for a long time.
-
November 2021 by Al Morgan
I am changing my review! After speaking with Scott, I understand the extreme shortage of help American Performance is currently experiencing due to the impact of Covid illnesses within the company. Scott is a quality , personable and customer oriented individual and explained in great detail how the part I received will be handled . Scott is one of the most knowledgeable people I have talked with in regards to AMC vehicles, parts and the many differences even within identical models and years and gas assured me the issue will be properly addressed. Thank you Scott!!