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September 2024 by Keith A
After a pretty severe storm I reached out to David (The Roof Plug) and asked for some help. Not only did he provide a quick response, but he was very knowledgeable also! His team came out to my house and gave me several options and dealt with most of the responsibilities themselves. It was a great experience from start to finish and I got a brand new roof and more with the help of his team! I’m beyond thankful for the experience I got from David(The Roof Plug)! God Bless
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April 2024 by Nathen Bostel
I must say, the new roof I had installed is truly remarkable. The roofing crew demonstrated exceptional efficiency and skill, completing the project within a single day. I am immensely pleased with my decision to select this roofing company. In addition to their outstanding craftsmanship, their customer service proved to be exceptional as well. I had the pleasure of meeting Fidencio, who kindly guided me around the house making sure I was satisfied. Without a doubt, this has been a wise choice, and I wholeheartedly recommend their services.
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April 2024 by Tim Thomas
We are very pleased with our new roof experience. Fedencio Castillo and his crew completed the job in 2 days and they cleaned up the job site daily. A quality job with quality products!
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March 2024 by E Yunus
Just got my new roof and couldn't be happier. Nick and Ernie helped file the insurance claim and get it approved. Then Fidencio and his crew came to do the install. They started just before sunrise and worked all the way to sunset. Hardest working bunch I've seen, got a 2 day job done in 1 day. They were super easy going and respectful. They also went the extra mile and replaced all the rotted gutter boards. Most other companies would have just patched them from the outside but Fidencio changed them inside and out, all on his own, without me even asking. My roof is done and looks amazing! I am confident it will last a long time. I thank God I found such a wonderful roofing company that went way beyond my expectations.
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March 2024 by Tim Pishdad
We started with APEX who helped us file a claim with our Insurance Company. 3 years later...we got a settlement for our new Roof. Once we coordinated the date and time, Now Gorilla Roofing, was at our house 7am and before they left, the new roof was finished! They were very through in clean up. There was damage to our driveway from the dumpster and lift used to move the shingles, and Gorilla roofing is coordinating with the appropriate insurance to settle this claim. Scott Anderson, the General Manager was very accommodating, and gracious to us. The gutter company they used: Gutters Unlimited, came soon after, and completed the new gutters in one rainy, miserable day! Looks great we are very happy with both Gorilla Roofing and Gutters Unlimited.
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December 2023 by Rick LeClair
I am so grateful Tevin came to my door, I usually don’t answer and if I do I usually tell them I am not interested. But Tevin knows his stuff and was very professional. He explained everything so I understood the process. And then when my claim was approved he explained again how the process works and put my mind at ease. Again I am so glad I answered the door!!! Tevin is AWESOME!!!
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November 2023 by Jo Ellen Carmone
I wish to express my appreciation to Mr. Kevin Koehler from Gorilla Roofing. Mr. Koehler won our trust. He placed emphasis upon family safety on a daily basis. He respected our privacy during the course of the replacement work. He diligently ensured that we understood the salient aspects of the Warranty Contract Agreement in accordance with our HOA standards. He unremittingly managed a Gorilla team that was punctual, focused, polite and absolutely dedicated to the project at hand. We feel fortunate to have experienced a quality of workmanship exceeding the outcome we envisioned.
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November 2023 by Ana luz Figueroa
Gorrilla roofing is the worse roofing company that I ever deal with. The job started on October 30, they removed the old shingles and prepare the roof for inspection. As of day Nov 12 we still waiting for someone to show up and finished the job. We called last week to get an update and leave message, nobody call us back.
The shingles are in the roof waiting to be installed and now is raining and is leaking to the family room. They don’t answers the call, we leave more than 10 messages with no answer. In the meantime the dumpster is blocking the garage and the smell is terrible. This is a nightmare
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October 2023 by Shep Fagan
From the beginning Nick Ruiz performed the inspection following the hail storm, cataloged the damage and worked with the insurance company to start it all off. He was professional and responsive to all our issues. The roofing team led by Kris Apana was terrific. They worked from dawn to dusk, cleaned up after their workday and did a great job. A top shelf company. Also Danielle in the office was very helpful.
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October 2023 by Roger Hsieh
Many houses in my neighborhood had hail damage from recent storms. Gorilla roofing was giving my neighbor an estimate and offered to inspect my roof for free. I was very impressed with their honesty. Luckily there was very little damage to my roof and it did not require repair. I will be sure to call Gorilla roofing if I need roof repair in the future.
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October 2023 by Tim Whitson
I first have to mention that the sales team at the street level was fantastic. Also, the install crew are great workers. After the sale, it’s as if Gorilla has your business so they no longer care. Getting answers is like pulling teeth. Zero information is given to you; you have to pull it out of them. They say they’ll call, they don’t. You send emails, it takes several tries to get an answer if one at all. Roof still leaks with no response and it’s been 2+ months and still no answer on gutters. Gutter companies are not backed up that long (verified). Among other things, very disappointing. If the office hustled as hard as the streets, they could be great.
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September 2023 by Joanne Montgomery
100 percent scam artist, had them look at my roof and when they were done looking at it they said here's the estimate just sign here. When I asked why I had to sign for an estimate he seemed to get a little defensive, so I said ok but let me read it all before I sign and he kept saying you don't need to it's just an estimate. Well I'm glad I did look at it line by line because his "estimate" was actually a contract and was trying to trap me into using them. One line stating something along the lines of it I try to cancel I'll owe them money. I DO NOT RECOMMEND, how dare you treat people in this manner I'm so happy my father taught me to never sign a thing until I have read everything. This type of stuff can put people in serious financial issues and they don't seem to care because they will get their money. SHAME ON YOU GORILLA!!!!! karma will catch up and prayers to all the unfortunate people you have screwed.
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September 2023 by Violeta Méndez
An excellent service
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September 2023 by Bee Bee
Very very unprofessional!! I feel like John the Owner, boss and working... Is a crooked and he's Very untrust worthy... When I showed up to the office that's more like a front for he's kid Play pen because. He has just Literally running around on top of desks.. Coworkers looking at each like, we know it's bad... Haha ok? You can never get a answer out of him or his wife.. A true Answer.. And that's if they pick up your phone call.. When I was in the office I noticed that he was not answering any phone calls.. He subs the work out Not no Nobodys, Does not oversee the work.. It took 4 months just to get the materials, I talk to 6 different people because the last guys and girls judt Quit they say, They say hes a Terrible person.. Long story short there's better roofing companies out there.. you don't have to pick the bottom of the barrel it's your roof that you're number one foundation, So I highly recommend picking up a Professional!!
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August 2023 by Guy Gaudenzi
We had Nicholas Ruiz come over and do an evaluation on our roof after several hail storms that happened in Melbourne. Nick was very thorough and assisted with the insurance adjuster in having our claim approved. Nick was professional and always available when I either called or text him for updates. As of 7/26/23 we are scheduled within the next 2 weeks to begin replacing the roof. Thus far, I am more than pleased with Nick's cooperation and assistance to make this happen. Would recommend Gorilla Roofing highly and especially Mr. Ruiz.Gorilla Roofing has completed the work and a BIG SHOUT OUT to the crew who completed the work despite the rain. I HIGHLY recommend this company for any construction related roof issues. Special thanks to Nick Ruiz; Ernie & Chris for their quick responses. I was a bit worried about the "clean-up" afterwards but this crew is diligent and pays attention to details. Very Impressed.Guy GaudenziServices: Gutter installation
