“Shout out to a male assistant manager who is working early this morning. My brother has a special condition and although they didn’t have what was needed in stock, he referred me elsewhere. Got exactly what I needed. I will come back to the store because of the integrity of this individual.”
“Staff overall was very helpful but just wanted to recognize Melina for making my experience very pleasant. I came in to exchange a sliding mitt for a different size that my son got for Christmas. However, I didn’t have the receipt. Being a retail GM myself, I’m ashamed to say that I wasn’t prepared on my end to make their life any easier. Melina made the process less stressful and made sure to accommodate in any way she could. Very understanding and very nice! Thank you again!”
“Fantastic customer service. Can’t remember the name of the guy who has helped me with the braided line and lure, but I promised I would post a photo of the result and here we are. Thanks for the amazing support and fishing tips. I caught this bass (photo) today. This is gonna be my first one store when it comes to buy fishing gear.”