-
February 2024 by Vivien Penafiel
Terrible, an operator speaks and not a person, it is very difficult to make an appointment, she does not understand the last name or anything, it is frustrating
-
February 2024 by Lindsey Wheat
Been here 4 hours and still waiting. The nearest available appointment is over a week away. Came for a simple drug test and had to wait all day.
-
February 2024 by Diana Frazier
I had appointment. Which is the way to go. I was in and out very quickly. Staff was great.
-
February 2024 by Amanda Campbell
Linda was phenomenal.
-
February 2024 by Aracelys Scott
Quest in general is the worst Diagnostics company that you can use, I made a movil appointment, because it was impossible to make an appointment earlier than 2 weeks for 92 years old father, I paid online and received the conformation, they never show up in the house for the appointment that I paid for it and when I called quest didn't have a human to answer the phone to explain why they didn't show up to do the blood drop, when I finally found a human to talk to about the situation quest said that they weren't responsible for it, that was through Exam 1 Exam 1 said that it was through Lab Retriever and Lab Retriever said that it was through test at home and I am still waiting on test at home to contact me to tell me what the story is.DO NOT USE MOVIL SERVICE FROM QUEST IT IS A SCAM, I WILL NEVER USE QUEST PERIOD.
-
January 2024 by Emily Moore
I’m very disappointed and frustrated with this location!! My daughter and I have been waiting over 3 hours as walk-in !!! I have never had to wait like this in any lab before! Not to mention the lady who keeps coming out to call people is extremely rude and snippy when I questioned her. Excuse me Lady we have been here long enough and now may even be late for our 1pm doctor!! Seems ridiculous being here since 9:30am!!!
-
January 2024 by Jerry Rivenburg
I had a 1:10 pm appointment. I was called by Madison after a 10 minute wait in the lobby. Madison was pleasant and professional and she conducted my lab screening very efficiently and without issue. I have become increasingly critical when staff members are not competent or courteous in conducting business. I was very appreciative that Madison exceeded my expectations. THANK YOU!
-
November 2023 by Angel O
Not handicap compliant!!!! And no staff around at all to help with doors especially if you are in wheelchair. I would give them a zero star if I could!!!
-
November 2023 by Samantha Surdin
Regardless of what time of day I come to this Quest, the waiting room is always full. I have an appointment and it takes them forever to get to me. They really need to hire more staff or offer less appointments for each time slot if they cannot adequately service the appointments they have.
-
October 2023 by Natasha Vernon
Thank you Liz for helping me today! I hate getting my blood draw because my hands are always cold and I have tiny veins. Liz was able to get my blood drawn and she was sooooooooo nice throughout the process. She was kind, cheerful, pleasant, and provided me with a great customer service experience today! Thank you!
-
October 2023 by Joni Orcurto
My husband and I both made our appts online which was easy. We had different dates but both times we walked in, waited less than 5 min, had great service for our blood draw. We'll use them again for sure.
-
September 2023 by Lisa Marsh
This by far the worst location. Took my mom there at 6:45 as a walk in and waited 4 hrs in the lobby. Lab techs stated that patients with appointment are taken first. I do understand the importance of the patients that have an appointment to be provided service first, but it is unprofessional to have an elderly pt wait for 4 hours for service and no approximate time when she will be taken back.
-
September 2023 by Natalie del Valle
Had a draw blood appointment which was fine but then I was told I needed to bring back a sample. So I bring it back the next day only for them to refuse to take it cause I needed to check in and wait. I was not told I needed an appointment to DROP OFF A SAMPLE. I was given a number by the stupid check in screen which was then never called and it never showed up on the wait list screen. This place is a damn nightmare and I dread it everytime I have to have labs done.
-
July 2023 by M. Janezic
This was my second visit to this location for my bloodwork, and I was delighted to discover that I was fortunate enough to have the same person attending to me. Linda, who conducted my blood draw, was exceptionally friendly and professional. She efficiently and gently performed the procedure, and I hardly felt the needle at all. She may very well be the best person I've ever encountered for my bloodwork.
-
July 2023 by Vanessa Johnson
Quest locations can be hit or miss, but I like this location. It is easy to get to, plenty of parking, and never seems to be too crazy busy.I've been here 4 times in the past month, and my most recent phlebotomist was Arturo (hopefully I remembered his correct name ?). He was fantastic. I bruise extremely easily and that was the first time I've ever had blood drawn and not been black and blue later that day. He was very patient with me as well, which I appreciated very much. I wish I had taken a picture of the QR code in his stall to give him a proper review, but well done Arturo !!!
