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May 2024 by Linda Formy-Duval
Being at the age of 70, I have dealt with quite a few different insurance companies, in my lifetime. This office understands about quality customer service as it is great service every time we have called or been in the office.
I have done my due diligence in shopping around for better insurance rates due to the skyrocketing prices all over Florida. I got the best deal from Mike Richards State farm. He is a very congenial individual and owner and very caring person. You can tell that he really cares about his clients. The agents in this office are always quick and eager to help out, in any way possible, whether on the phone or in person.
The whole staff there is amazing. Miss Ruth is always so eager to help out when she answers the phone. Whenever Belis or Shayra answer the phone, or in person even if I'm not listed as their client, they're always eager to help as much as possible. They always sound like they are so happy to hear from me. You can hear it in their voices that they are doing it with a smile on their faces.
I have dealt with Amy, the most, with our policies. She takes the time and puts in the effort to help us get the best deal for all of our insurance needs.
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May 2024 by Wayne Ross
Very good experience all around so far. When shopping for a new insurance provider, I called and stopped by this office and got exactly what I was looking for and for a much better price than my previous provider. The office staff was friendly and helpful when they sold me the policy and continued to be so afterwards when I had to make a policy change to one of my vehicles. (Thanks Amy)
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April 2024 by Christian Capenos
So unprofessional. I've been a loyal customer for years and the headaches I've dealt with the last few months is unreal. I've had policies change unannounced and I've been lied to so many times it's uncanny! What a shame.
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January 2024 by Brenda French
Fast, friendly and customer oriented. I have had home and car insurance with State Farm for many years. Recently moved and they were very helpful.
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March 2023 by Jarrod Murray
Been with them for 10 years
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May 2022 by Lynn Storey-Unnerstall
Mike went over and beyond to help me get my insurancde needs met.
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June 2021 by John Catricks
Always a pleasure to do business with
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June 2020 by Ben Parsons
Piggybacking on another review. 26 years with State Farm. Since 1994. Home and Auto. 25 of which were very well handled. The last 15 months, headache after headache. Polices not correct. Policy number changed resulting in the State of Fl threatening to cancel all my registrations. Had to take a day off to fix. Incorrect coverage on one car. Last straw. Wanted to move my son to a different vehicle to charge a higher rate. Not even a thank you when I said I was transferring to another company. I'm saving $68 a month at Geico.
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March 2020 by lee hippeard
Very friendly and helpful staff.
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December 2019 by conti pro services
Best rates around saved 80 dollars a month by switching.. Also mimi at the front desk is awesome
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December 2019 by Alejandro O P
Good and fast, and the prices for insurance are well done
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December 2019 by Zeke Joseph
Worst customer service ever! The people there are very rude and unprofessional. They don’t follow up when you call. They send you to a one 800 number when you ask a question because they have no access to see what’s going on with your policy. Don’t waste your time!
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December 2019 by Hasib Khan
Excellent customer service.
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December 2019 by Emily Christine H.
Fast in servicing me with a policy change
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September 2019 by Chris Diljohn
Very Professional people, great experience with Insurance Information.
