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December 2023 by Frankie Benson
Melanie was absolutely amazing! I could not recommend McCoy more. She was so patient and kind. So professional! Thank you so much McCoy!
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December 2023 by nicole lopez
Best service ever. Melania took care of everything that we need and help us so much. The services and the kindness of the employees is on another level. They explain everything that you need to know and how to be on top with your finances.
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December 2023 by Iona Coffil
Melania was who I met with to take care of my transactions. She went above and beyond. She is extremely knowledgeable. I will definitely recommend her.
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December 2023 by Leslie Lugo
Melania was so helpful when we opened our account! She was very friendly, knowledgeable and polite! Great first impression!
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October 2023 by Roderick James
Melania was very patient and helpful, with me fixing with my checking and savings accounts. She is a keeper very professional.
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October 2023 by Zoe R
Went into Clermont branch late evening were Melania assisted opening new business accounts . She was very professional and pleasant . Great customer service!!!
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September 2023 by wendell perry
I visited McCoy FCU on 9/1/2023 in the Clermont branch. I was greeted by the staff and the wait for service wasn't long. Melania, a customer service representative was very professional in assisting me with my paper work. She made the experience very pleasant. Thank you Melania!
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September 2023 by Elizabeth Rosa
Melania is very friendly and outgoing! The minute I walk in I feel welcomed and heard. Thank you so much for everything and being the friendly face to count on!
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September 2023 by Chantell-Marie Lopez
Melania was very attentive and super kind! Helped me open an account so easy stress free. Thank you so much for helping me and the amazing service!
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September 2023 by Carolyn Richards
This has got to be the absolute worst business in dealing with an end of life matter. I’m in hospice care (dictating to my daughter who has power of attorney (POA) and oversees my affairs) this message. I am sorry to put her through so much just to close my account with McCoy federal credit union. No matter what she does, changes to documents she makes, this credit union keeps coming up with new guidance as to why my POA is no good meaning she cannot act on my behalf. If I could physically come into the branch to close my account, I would. But I cannot. I am bed-bound. I can no longer walk. I am dying. I have been given weeks to live. This is time I would rather spend with my love ones than having them run in circles thanks to the circle jerks from this credit union. Congratulations #teammccoy on losing not just one customer soon but my family will close out their accounts in solidarity.
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August 2023 by Pedro Diaz
Melania was professional kind thoughtful and knowledgeable about the situation she made sure that all of the information was correct before I signed my application
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July 2023 by C L
Melanie was extremely knowledgeable and helpful today! She was able to look over my account and see that some changes needed to be made that would overall benefit me in the long run. It is clear she takes her career very seriously and is more than just a job to her! I would highly recommend speaking with her at the Clermont branch for all of your banking needs!
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July 2023 by AlexO
I strongly recommend McCoy FCU in Clermont, FL. The staff is welcoming, friendly and knowledgeable. Melania, just helped us opening an account and she truly took her time showing us the different options we had.
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June 2023 by Marlene Ll
My visits to the Clermont office are always so pleasant. From the branch manager to the cashiers it is always something to look forward to...I especially like that they are efficient, give all customers the time and care they deserve and yet try to keep things moving. My visits require certain types of transactions that can take up some time but I love the way that Melania, Carol and the team take care of me. Keep up the great work guys!!
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May 2023 by Sydney Hartley
Melania was amazing. She gave me all the information I needed, she was so sweet and also made sure I felt comfortable the entire time. 10/10 would recommend!!!