-
March 2024 by Jason Swartz
Manager is super helpful. He’s willing to go the extra mile for their customers
-
March 2024 by Ch 20
It does not have cars in inventory, and the ones that are there are always the oldest and dirtiest
-
March 2024 by Karen Richardson
The first car I rented had check engine light and the second car had something loose and flopping under the car. Brian personality was not pleasant. He tried to get me to keep the check engine light car until I said it is too stressful to drive a car with check engine light on. The rest of the staff was very nice and helpful.
-
February 2024 by Ken Baker
Don’t go here they will lie to you and tell you that they only have certain cars so they can charge more even if you are going through insurance. Then they will charge you a whole day even if you return your car first thing in the morning. Because they choose not to have a drop off box and argue with you that even if they did they would still charge you. This is the most unprofessional place I have been to.
-
February 2024 by Carrie Episcopo
Booked a polestar 2 for the weekend. Upon arrival was told didn't have any polestars but instead they have a tesla. Ok cool no biggie. By Friday evening I noticed there's tiny roaches ( only saw 2 or 3 during the rental ) and car was definitely not in the cleanest shape but whatever. Tried to return Sunday night to notice no drop off box at this location. Left car parked there and came back next day. Was charged for being 20ish minutes late even though the car was there and also 5 dollars a day extra for the tesla. When I received the keys to the tesla I was only told about the way the car breaks when you let off the gas. Nothing about the upcharge for the tesla otherwise I would've rented something else. All in all my original bill of 113 plus recharge fees for recharging the car my total bill came out to an extra 12 dollars for a hour plus 19 dollars for a "upgrade" to the tesla. If you rent from here, read the fine print and check your rental agreement thoroughly before leaving.
-
February 2024 by J J
Absolutely horrendous operation. My car is in the sop for a couple of days so I booked a car. Received confirmation email. Showed up at the scheduled time to get the car only to be told they didn't have a car for me. No one notified me that anything had changed with my booking.
-
February 2024 by ben whitman
Besides giving me the auto dirty it did what I needed it to do
-
January 2024 by Tracy Price
Representatives were courteous and helpful. Transaction was smooth.
-
December 2023 by areej ansari
You book a car they will tell you we have to cancel you and we dont have the car that you booked his name was jacob and he has no clue what his is talking about and no knowledge be careful again his name was jacob P.They have other options but they want to up charge you more for itWhen ever you go to a rental car place if you dont have your car they will up grade you to what ever they have for no chargeThis is my second try with this location and both times they failed stay away there is couple great different company around them
-
December 2023 by Ana Stanic
I had a great experience renting from this location. I reserved the vehicle (through Hertz site) a couple weeks in advance. It was ready upon arrival and clean. The employees I dealt with were very nice and multi-tasking to get everyone out of there as quickly as possible. Return was also easy. If you rent a car don’t use a third party site to reserve ! This is a smaller location if you need more working hours or bigger car selection I recommend renting from MCO.
-
December 2023 by Roverguy1250
Wouldn’t even give them one star! I made a reservation with them using Priceline a month and a half ago and THE DAY BEFORE all my family arrives at the airport they call to tell me they have NO vehicle for me. The whole reason I booked a month and a half ago was to be proactive and AVOID this catastrophe. Jacob Pruitt, the office manager, had nothing to say, but, “sorry, we have nothing else to offer you”. AVOID this place like the plague!!!
-
October 2023 by Sandra Kahana
Professional, fast & Great service!Price was good!
-
October 2023 by Raymond Hilstad
I had a deal, but a day after return they charged me extra. Also more charging 14 days later.
-
September 2023 by Sell Everything
Went to rent a car with my license from Puerto Rico and was told it was not a valid form of ID. I was told all non US citizens need to provide a passport. What a joke…. Puerto Ricans are USA citizens….. long story short provided my social security card and that was accepted. Smh
-
August 2023 by A. Brand
The one star is for the very professional guy behind the counter who was taking the heat for Hertz’s poor management. We booked several days in advance. Got there and discovered no cars avail and a waiting list of 11 for gas-powered.I left and went to Enterprise down the road, where their salesperson hooked us up with a car. I was so happy that they were so professional, polite and had a car available that I hugged her.Thank you, Enterprise!
