-
January 2024 by David G.
Very disappointed with Garden Grocer. We have used them often in the past and were very satisfied but our my last experience was unforgiving. On October 20, 2023 my wife was diagnosed with a detached retina and her retinologist scheduled an immediate surgery the next day. We were scheduled to fly to Disney World the next day. I needed to cancel all our arrangements including Disney World, United Airlines, Mears Connect and Garden Grocer. All were very sympathetic. Garden Grocer sent me an email stating that they would be issuing me a refund In a few days. It is now January 3, 2024 and I have received no refund. I sent several emails asking the status of the refund, but the only answer I get are Crickets. It looks like they will not be keeping to their word and provide a refund due to an unplanned emergency situation. If I do eventually receive a refund I will add to this review but I Don't feel confident it will happen. Extremely Disappointed Customer. Dave G.
-
December 2023 by Google user
Excellent service! The folks at Garden Grocer are so kind and helpful. The earlier you place an order, the higher the discount they offer. They also offer next day delivery for an additional fee. Really appreciated having our groceries delivered to our Disney resort even earlier than expected! Our groceries even beat us there!
-
July 2023 by kev con
Awesome Delivery Services. I placed my order and they called to confirm the order. When the order was delivered, they called to confirm the delivery. Everything was stored for me at Bell Services until I was in my room. I called Bell Services and they delivered i to my room. Everything was in my order. This is a great service. I will continue to use them in the future.
-
July 2023 by Katherine Anderson
Our WDW stay was immeasurably easier, healthier, and less expensive thanks to Garden Grocer. We loaded up on familiar snacks and meals for the kids, which made our vacation experience so much more enjoyable all around. It gets so tiring, repetitive, and costly to buy every snack and meal from the parks and resorts: far better to be able to pick and choose favorites to splurge on from Disney while having reliable grocery options for everything in-between!
-
September 2022 by Melissa Kelly
The only advantage is early ordering otherwise way overpriced, awful website, terrible selection. Ended up needing to Instacart the stuff garden grocer forgot (apparently they didnt mind charging for 2 and delivering one)or cancelled due to being out of stock. Thing is if I'm ordering a month in advance why don't you have what i ordered? In the future no way it's use again
-
August 2022 by Margaret Thompson
Absolutely the best. I have used Garden Grocer Inc many times and plan to continue using them. Having everything ready for delivery to your room when you arrive is just the best of the best. Being able to eat meals in the room thanks to Garden Grocer Inc makes for a fun and relaxed Disney vacation. Garden Grocer Inc staff never had issues with my add ons, with the items I removed, and with the questions I asked.Thank you again for such excellent service! It is always appreciated.
-
August 2022 by Brian Kennedy
We have used their service 6 times over the last 8 years and couldn’t be happier. It’s so awesome having everything delivered right to our Disney resort. They have and will remain a staple for any further Disney vacations. Thank you and you guys definitely deserve a 5 star rating!!!!!
-
August 2022 by Sho Tominaga
I used the delivery service of this store during the stay in Disney Resort. Terrible customer service. This store sent us the wrong items at first, and then I informed the customer service of that. The contact person promised to send the correct items, however, I’ve never received them. I finally decided to get a refund and contacted the customer service again, and then the staff promised to give the refund. The same thing happened, I’ve never received the refund. I highly recommend using other store like Amazon.
-
June 2022 by Ben Redshaw
We were really happy with Garden Grocer. The site is easy to navigate and you can load up a cart before landing in Orlando. Groceries arrived earlier than promised and there’s a smooth hand off with bell services. Great quality fruit and veg. Excellent customer service. Will definitely use again.
-
June 2022 by Peter Gavaghan
Great service & produce was fresh & high quality. The business model means it isn’t totally as flexible as other companies, however a little bit of planning has its advantages as it means at least 1 to-do is off the pre trip list! Communications great & had a text and E-mail to confirm delivery to bell services. Would use again!
-
June 2022 by Mike S.
ATTENTION DISNEY GUESTS! SUMMARY If you are staying at a Disney hotel - this is the way. They deliver to your hotel and the hotel keeps everything cold for you! Flawless victory! WEBSITE Super easy website to navigate! Add to cart, add more, check out! Stuff gets delivered! SELECTION Lots of good options! Great opportunities to buy ahead and SAVE BIG! Disney let's you bring food in!!! DELIVERY $250 or more saves you the $15 delivery fee. It's honestly hard to get to $250 because the prices are pretty dang fair! ALCOHOL Yep! You can buy alcohol! Just email these folks a copy of your drivers license or passport reflecting your birthday! PRO TIPS 1. Buy cereal and SMALL milks. Your hotel room fridge is likely small and little milks are easy to store. 2. Buy bottled water. 3. Buy bananas, apples, granola snack bars! Easy stuff to eat for breakfast and easy stuff to store in your bag for a healthy snack! 4. Bring a backpack that doubles as a cooler! Thanks Garden Grocer! Y'all rock!!!
-
May 2022 by Ryan Cappannari
Amazing service provided! Ordered a bunch of stuff for our trip to Disney (Polynesian) and it couldn’t have been easier. Food gets delivered to front desk, then room when it’s ready (I think for like $20 they took it from front seat to room - totally worth it). This company has a modern day service with customer service from a time when doctors did house calls and knew your family. I mean, they are leading the charge on customer service! Spot on! Will absolutely 100% use them again next time we are coming to Disney. The ‘frequently purchased items’ category was very helpful. It made adding those items easy, and reminded us of stuff we needed.
-
May 2022 by Danielle Cacciatore
I have been using Garden Grocer for almost a decade now and they have never disappointed. They are very reliable. I always receive my order on the date/time I reserve. They always provide me with my entire order, never leaving anything out. They select food that is fresh and high quality. Cold and frozen food is always delivered to me cold/frozen. This is my favorite grocery delivery service when I stay on Disney property. I will never use anyone else.
-
May 2022 by Karen Dresser-Smith
Once again, a perfect delivery on time with everything I ordered with no substitutions. Fourth time using Garden Grocer and will continue to do so. I added on to my order 2 weeks after placing my original order and there's no additional delivery charge. So reliable. Nice customer service team if you need to speak with them on the phone.
-
May 2022 by Thom H.
Ordered groceries through Garden Grocer for a stay at Disney's Fort Wilderness cabins. Hard to judge value here, as the convenience of having groceries delivered in advance is pretty good, so I'm unsurprised if the groceries weren't cheap. I will say this. We had two cabins - one ordered through GG, no problem (though GG had to deliver three days in advance of our arrival, because they're busy??) The other cabin ordered from Amazon Fresh. SWEET BABY BACKFLIPPING JESUS NEVER AGAIN WILL I ORDER GROCERIES FROM AMAZON FRESH. Train wreck. Like, as if every train ever built in history were dropped and collided from space, that level of train wreck. Only by the grace of the Disney people was I prevented from going critical and leaving a smoking crater in the middle of Fort Wilderness, my incredulous rage and apoplectic disappointment was near-nuclear. Seriously though, the Disney cast members, they rock amirite
