-
May 2024 by Marilin Lopez
Thank you Roman for always serving us Dee in the best way, and of course with a lot of patience
-
April 2024 by Jason Romain
I first knew about Epic Cycles from a race hosted there, so I decided to shop at the store. I was first greeted by a salesperson who quickly dismissed my question before I was even done asking it. The same employee claimed they could not order from Quality Catalog (first shop even for that). Despite the frustrating experience (typical for Orlando shops actually), I did take a look around the shop. The bikes were impressive and built with top-end components. Prices seemed fair, but the bikes were all premium models (multi-thousands dollar bikes). Lastly, I observed the component mounted on a bike that I pertained to my original question (salesperson clearly didn't know their products well). It is hard to recommend this shop all things considered.
-
March 2024 by Juana E. Tucker
If I could rate this shop a zero I would. I went there to switch sprocket from one rim to another, it took less than 5 minutes and I was charged $32.00. The management staff were there and seemed to approved this. Is it your practice to take advantage of customer?
-
February 2024 by Chris L.
I've been going to him for years is a great place to get your bicycle maintenance and have everything you need and a café
-
August 2023 by Trevor Kross
Snobs. I took in an old Schwinn bicycle for a tune up. Whoever I talked to scoffed, "we don't work on... * harrumph* Schwinn..."I understand specializing in a specific bikes (tool sizes, etc.) and declining the repair, but there's no reason to be rude to someone who doesn't have as nice of a bike as you. It's a bike. Get over yourself.
-
July 2023 by Neil A.
Avoid Dalton at all costs. His voice message box is full (of complaints I'm sure), once the money has transfered, expect to be ghosted by him. I needed my bike in 2 1/2 weeks for a ride I was going on, he promised me I'd have it, he blew that by 5 days, had to cancel the ride. Wanted hard ware on my new 3T for a carbon fiber seat, promised, not received. Wanted Chris King bottom bracket, I was willing to pay for, he said he'd have his mechanics install, never happened. Fulcrum rims, he said came with the bike never happened. The $2,000 Discus wheels with Chris King hubs I paid for turned out to be $1,000 7 year old design wheels with junk 3T hubs. This is the 3rd bike I've purchased online, the first 2 bike shops appreciated my business, got my order right and the bikes arrived 2 days before promised. If you're expecting customer service, go elsewhere. I will be getting my money back and highly recommend Dalton go back to selling used cars, time shares, or cemetery plots, something he's more qualified for.
-
June 2023 by Pablo Quinones
Best Nike shop. Very knowledgeable people
-
May 2023 by Silvio Marino
Super helpful. Went out of his way to call around for me. Very responsive with the texts. Epic place for sure.
-
December 2022 by Jeremy Schafer
Beautiful shop and very friendly staff. They opened early so we could make a purchase before our century ride and were even nice enough to loan a di2 battery to my friend...who forgot to charge up the night before. We drove from Tarpon Springs to ride the Clermont hills...needless to say if it were not for their kindness the 1.5 hour drive would have been wasted. Big Thanks!
-
December 2022 by Phil Karwowski
Helpful, clean, nice location, coffee bar and a great location for rides leaving the Clermont waterfront.
-
November 2022 by Kristyn Michael
Tried to call to see if they sold tire tubes for ebikes. They won't even pick up the phone to speak with you in person. Instead, the recording tells you to text them for customer service. So I did. No one ever returned my call. Reading through the reviews I see that other people are disappointed with their customer service too. Won't even bother to visit the store in person at this point.
-
September 2022 by None Given
Seriously, I mean, seriously. I have seen poor customer service...but, I got exactly what I expected...terrible customer service.I am not sure what it takes to get good service here. The fact is, some of the road bikes are eye candy (no more so than what I currently have on the road, or MTN for that matter). But, the arrogant for no reason tool behind the counter could not help a person with accessories??? Seriously? Heck, we were even dressed nice and driving a kinda high end car that was in the window (infers the ability to afford the items in the store).See, this is why the internet is destroying the LBS, idiots like these people who deserve to not be an LBS. I do understand that this is simply a hobby for some rich dude, not that there is anything wrong with that directly...but, my money due to his hobby and proclivities with his boyfriend who manages this place.
-
June 2022 by Charry Tala
Professional and efficient forex broker. I never had any issues with withdrawals as well as services. They are always accommodating and helpful. Great trading signals from them. I am pleased with the overall performance of Mrs Mariel Ramsey's service. I made a good amount of profit in a few weeks. I Invested $1000 and got a successful withdrawal of $10,200 within few days of my investment, Excellent trading services. I highly recommend her platform to everyone out there, who is interested in trading and making money off Crypto. I have no regrets in choosing this brokerage service, they are professional and skilled. Thanks for all you do, you can reach out to her Email:
[email protected]
-
May 2022 by Keith Calloway
Rude customer service. Need a simple pedal change out guy said he did not want to go to tooMuch trouble to do that. We just left.
-
March 2022 by Bill B.
Five stars for the coffee bar. After riding this is the place to come for coffee. The cappuccino is excellent. Nice to sit and watch everyone running, riding or walking on the trail, or simply enjoying the breeze off the lake. Always look forward to the coffee after a ride.
