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June 2024 by Valerie Newman
I used to buy all my furniture at badcock. Your service was excellent. But you've changed. You no longer remove the old pieces because you're afraid of "bedbugs."!!!!!!! So...I will shop at a store that cares about its customers. And I will share my review on social media so nobody else wastes their time with you.
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May 2024 by Jose Soriano
Staff Mr. Max (hope I got his name correct) was an easy person to close a deal with it was a quick IN AND OUT with the furniture I wanted and delivery date all set up. Thank you for making the experience GREAT SIR.!!!!!!!
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October 2023 by Jenny Murphy
favorite spot for all my household needs
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October 2023 by Donnie M
Worse customer service and store I've been to
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October 2023 by Nina Crumpton
Very good experience
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October 2023 by Karen Ventura
Absolutely great customer service!
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September 2023 by JD M
I had two La-Z- boy recliners for about 5 months , Leather went bad on one of the chairs . La-Z- boy is a lazy no help company buyer beware . Max the Manager at the Clermont Store stood up and took charge . He offered to take back both chairs and let me pick out any item at the same price I paid 5 months ago . If you are wanting to buy furniture go see the Clermont Fl. Badcock store . See pics The brown chairs are bad the Grey love seat is my newest pic Thanks Max I will stick with Badcock .
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August 2023 by Savannah F.
They do not honor prices listed on tags.We found a dining set we liked, there was no picture with pricing on the table like everything else just tags, tag stated $699 and we asked the worker if it comes with chairs, she said yes but bench was sold separately. We said we'll take a card and make up our minds today, went back to purchase and we were told the price is $1000 for the dining table and 4 chairs and tried to make some bullshit excuse about how they didn't know we were asking about that table even though they checked inventory and we had a whole conversation about that specific table. They would not fix the mistake they made and sell for the price on the tag. I suggest skipping this store and going to rooms to go a few miles down
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June 2023 by Genoveva Perez
So I go in for the Father's day sale to buy a recliner for my husband. Checked 3 none of them in til August. So what's the purpose of the special sale if it's not in stock?
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February 2023 by Javier Ruiz
I would have given this review five stars if it wasn't for the fact that online advertisements and offers are not allowed in the physical showroom/store. It took an extraordinary effort from the sale woman, Crystal Cox, and the store's manager Max, to obtain the discount my wife and were offered online. Thanks to their efforts our new, beautiful living room sectional was purchased at an affordable price. We will go back to Crystal and Max if we need more quality furniture.
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January 2023 by Dee Pagliaro
Horrible customer service we bought a chair 2 years ago and the extended warranty, the swivel rocker mechanism fell apart it was cheap steel. My husband called the warranty department and they asked him when it broke and he said it started about 3 to 4 weeks ago and they said sorry you have to report it within 7 days and don't call back because this line is recorded. Never ever had a worse customer service. My husband called the manager of the store and he said to give him a couple days and he'll get with corporate and see if they'll fix it, he never called back, my husband called back in 5 days and he said he talked to corporate and they won't fix it!
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January 2023 by Rich Pagliaro
Horrible customer service, if you shop a Babcock make sure it's not a corporate store and is family owned!
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December 2022 by Len Gomberg
Purchased a king bed set at a discounted price. Pleased with the purchase.
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November 2022 by Patricia Coyne
I knew what I wanted walking in. Saw it online and went to store for touch and feel. This is my 2nd purchase in recent weeks. 10% discount sufficient. Thanks!
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October 2022 by Lynn Holmes
Jamal the manager friendly professional and always willing to help
