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September 2023 by Dalia C
Wish they had an ATM in the Drive Thru . It is very inconvenient to have to park and take the kids out just to use the ATM. I even seen a handicap person having to get out of the car to go and use the ATM . This Wells Fargo needs to get up to date with technology.
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February 2023 by Carlos Martinez
Took about 15 min before they would even come to the window. Wouldn't deposit a check into the business account. They said I have to be a holder on the account to just deposit a check. Been to about 5 different wells Fargo and never had an issue until this branch
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April 2022 by Mary Ann Squires
The customer service is horrible at this branch. I have never been treated so rudely and unprofessional as I was at this branch!!!
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March 2022 by John T
That gary guys review is b*******. It is not always a pleasure to do business there that is an employee that works there rating his own place of business.
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March 2022 by Nikolett Brown
Most terrible customer service! I had a lots of issues there but today I had the most terrible experience! No word to explain the service quality!
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September 2021 by Se Bueno
If you go through the drive-thru, you will get exceptional customer service from Dorothy and Jasmine. They are always fantastic!
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September 2021 by Emily A Olsen
Jasmine was super helpful with giving me advice on which routes to go financially with growing my business. I highly recommend her as a banker to speak with. She was very patient and resourceful. Thanks again.
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September 2021 by damian kondrotas
Teller line is always helpful but most of the bankers are horrible. Sat in the lobby listening to two of them chat away for 5 min about personal stuff and when they finally came over told me I would need to make an appointment in order open another account. I have over half a dozen accounts currently with WF and have been a customer for over 20 years. This is why your bank is losing its customer base.
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August 2021 by Lace Lace
Always so helpful & explains everything I question to me in such detail I feel I could go teach someone. Very patient & very kind!
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July 2021 by Grace J.
Beware of 1 year fixed rate lines of credit. They have a great sales pitch and make you feel like you're getting in just in time. However, they don't tell you that the loan is only partially amortized. I ended up paying interest for a year and barely anything on the principle. I rolled it into a better loan after the year and then they added more interest from the first year loan. I am reluctant to do any further banking with them.
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April 2021 by Jean Magee
I have always found the staff at this location to be very service oriented and friendly. It is always a positive experience to do business there!
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March 2021 by Vicious Fox
How dare you hold our stimulus. I'm switching to Florida central credit union as soon as I get my check.
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February 2021 by Left Shoe
This is My first time opening an account with Wells Fargo only to be told my card would arrive within 7 Business days. I could not access any of my funds due to the fact that I didn't have a card an this branch continually denied being able to grant me a temp card. Crystal was the Name of the Banker. Yet I still Haven't received my card. Called customer service and they encouraged me to try another Branch. The NorthWood Plaza Branch on Mcmullen Booth is the WORST with Customer Service Just look at the Reviews.
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November 2020 by Monica S
I walked in just to get a deposit form from my account. I was treated like I was a child. Emily spoke to me about having an appointment and they both had appointment even though she was doing nothing. She keep informing me about COVID and having an appointment, it took exactly 2 minutes to print the form out but she continue to inform me about COVID and appointment, which asked her to stop telling me because I understand and no need to keep telling me.There was no need to be rude. I’m not a child
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July 2020 by MILDRED BROWN
EXCLLENT HAS ALWAYS , THANK , YOU?✍?