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March 2024 by Marcia Ellis
Everything is quick and easy at this UPS store. Associates are respectful and knowledgeable and things run smoothly.
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February 2024 by Ashraf Makram
Great service
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February 2024 by Margie Nimmo
Awesome customer service! Super friendly and helpful!
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February 2024 by Gloria Lupi
I never have to wait very long. In and out. They are always happy to see you and anxious to get you in and out and help in any way needed, if that is applicable.
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January 2024 by Sharon Floyd
Shout out to Matt and all the employees at this store. I seem to be here way too often with returns. I am always greeted when I come in, everyone is pretty friendly and I never have to wait in line. I have no complaints!
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December 2023 by Audrey Stewart
I went to drop off a package to return after Christmas and when I went up to the counter, both ladies were extremely rude, and stated that I didn’t provide them with the right barcode right off the bat. She didn’t even say hello. They then told me to take it somewhere else, and when I asked where I should take it, she very rudely, said DHL. And pointed to the label on the box, when I asked if she knew what it was, she said, “I don’t know, google it” in a super rude tone and turned away from me. Very bad experience and we’re not helpful at all.
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December 2023 by Pat Marks
They have a self-service kiosk for Amazon returns.
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December 2023 by Dave Wright
I always get amazing service and help at this UPS Store. Ember, the manager and notary, is incredibly helpful and I have needed considerable help with printing, scanning, notarizing and mailing a long series of documents, day after day, week after week!I’ve become a regular customer as I navigate the complexities of life.Thank you Ember and all the staff here!
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December 2023 by Caitlin Sullivan
Just experienced some of the worst customer service here. I was standing in line at 10:55am this morning with a package containing a prepaid label when the notary employee with cat-eye glasses asked if anyone in line had an Amazon return or prepaid label. I raised my hand and she said I could go use the self-serve kiosk. I had a prepaid label for a valuable shipment, and I didn’t want to use a kiosk when shipping something valuable, so I stayed in line. She addressed me a few seconds later asking if I was going to use the kiosk, and I said no, I would prefer to interact with a person for this shipment. She immediately got an attitude and responded that there’s no difference in whether I use the kiosk or hand it to one of the employees, except I would get out of the store faster. Her attitude and condescending tone was so unnecessary, and why does it matter if I elect to wait in line to interact with a person? I’m aware that the kiosk would be faster, but I chose to stay in line and wait for an employee to process my shipment. What employee snaps at their customers like that for no reason? I’ll take my business elsewhere moving forward where I won’t be berated for doing absolutely nothing wrong.
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December 2023 by Lauren Pacifico
Lee and the UPS staff were the absolutely best! They provided great customer services and quickly helped me with my Amazon return.
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October 2023 by Icey Drain
They have great services and they are quick! In-out just that simple..
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August 2023 by michelle bahnfleth
Tim was very helpful and kind. He definitely knows what customer service is all about.. I highly recommend this location.
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June 2023 by Marjorie M.
This is my go to UPS store for all my shipping! Whenever I have Amazon returns or need personal shipping I always go here! The staff is always helpful and now they have the self serve return if you have the QRD code. Great Great Service!!
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May 2023 by Noella's Kingdom
Highly recommend!The level of customer service displayed by this store manager was truly remarkable. They went the extra mile to ensure that I felt supported and that my concerns were addressed promptly. Their willingness to take personal responsibility for the situation and help me through the entire process was highly commendable.Not only did they actively communicate with me throughout the ordeal, but they also demonstrated genuine empathy and a sincere desire to resolve the matter to my satisfaction. The manager's assistance was instrumental in successfully locating the lost package and ensuring its safe delivery.Thank you
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May 2023 by Daniel Rosinski
This store is the best! Dylan was very helpful with my package and it was an overall great expereince.
