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August 2024 by jay winestein
regarding my last review the store actually fixed the issue very well and compensated me for the confusion (which can happen) and took care of me very well.
I 'd remove my last review but the system doesn't allow for that. I'm very happy how they handled it!
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July 2024 by Martyn Ballestero
The guy is just rude.
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July 2024 by Leroy Daniels
Rude employees
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July 2024 by Michael Baum
I called before hand to see if I could get something notarized and was told the notary would be in from 11-3pm on Sunday. I go in and wait in a long line. When I finally get to the counter the guy said he is a notary but it’s only done Monday-Friday. When I told him I was told yesterday a notary would be in Sunday, he fumbled over his words like he was caught in a lie. The guy just helped someone do passport prior to me so he could have done a notary he was just too lazy to.
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June 2024 by Marlene Del Rosario
I always use this establishment to make my Amazon returns, the employees are very friendly and always willing to help. They work super fast and efficient.
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May 2024 by Capt. Bryan E. Cooper
Excellent service by Jacob. Polite, professional, and friendly service.
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April 2024 by Gloria Figueroa
Great customer service received. Thanks you
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April 2024 by Melijana Pelak
UPS customer service, employees are very friendly, patient and helpful. Would definitely recommend this location for all of your shipping needs
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March 2024 by justin wagoner
Charged me 10$ to “pack a box” ( add tape and bubble wrap).
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March 2024 by R A
Excellent, fast service with Amazon returns. I read the other review about someone who had a bad experience with an Amazon return and apparently just that one UPS employee really needed retraining. I have only had good experiences here. Everyone has been very helpful in my experience. But I’ll be cautious about Amazon returns after reading that one review about that employee who clearly didn’t know how to handle the situation. If you read the Amazon instructions, you’re not supposed to repackage the item. You’re supposed to let the UPS employee handle that. If it came in a bag, you can use the same bag, but you repackage it. But a little bit of customer service skill would have gone a long way with that situation, and telling them it would be $10 for tape is ridiculous. I have only had excellent experiences at this location. But honestly, now I’m a little concerned. Good customer service is extremely hard to find these days.
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March 2024 by Jay Palacio
Practically worthless customer service. Went to do an amazon return in the original packaging and was told “sir per ups regulations we cant ship this”. Asked if they could help me and they wanted to charge me $10 for some tape.
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February 2024 by Michael weiser
I had a pre ordered phone the package was scanned into the clearwater facility twice and 5 days later it magically doesnt exsit i would recommand never using ups or companies that use them i know i will never do a pre order with tmobile ever again just to avoid having touse ups
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February 2024 by romdi
Messy dirty store. Amazon packages everywhere. Only one worker who clearly did not enjoy her job. There are several UPS stores to choose from. I suggest traveling the extra couple of miles to another store.
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February 2024 by Amanda Schreiber
Would give 0 if I could - rude employee, honestly I think she was the owner of the store. My transactions went fine but I witnessed hostility directed towards two other customers. Wish I would have said something in the store but I was in shock by the blatant rudeness
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February 2024 by Abigale Reitze
Closed early, literally locked the door 6 mins at least before closing. Wouldn’t event talk to me and has zero customer service.
