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July 2023 by Google user
Don't believe the fake good reviews. Protect yourself and don't make the mistake of renting any cars here. I rented a car for three days and after 30 minutes realized the trunk was full of mildew and mold. (The trunk was not inspected at check out.) I had to drive to an important job interview with the windows down and ac on, to arrive smelling like mold to the interview. I reported this immediately, and they told me they have no other cars to offer me, I would get no credit for the rental, and I could \\\"just drop it off.\\\" For the next 4 days, Nadine did not come to work, there was no one else to talk to, and I would have to wait for her return. When Nadine finally decided to return to work, I reached out to contact her. She was nothing but rude, defensive, and the worst business manager I have ever dealt with. Pay heed to all the other true bad reviews here. I seriously hope you pay $15 more and rent from a legitimate company and you are able to avoid the unacceptable, embarrassing situation that this company provided. They also short changed me on my deposit. Beware.
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June 2023 by Thomas Kalteux
Don't believe the fake good reviews. Protect yourself and don't make the mistake of renting any cars here. I rented a car for three days and after 30 minutes realized the trunk was full of mildew and mold. (The trunk was not inspected at check out.) I had to drive to an important job interview with the windows down and ac on, to arrive smelling like mold to the interview. I reported this immediately, and they told me they have no other cars to offer me, I would get no credit for the rental, and I could "just drop it off." For the next 4 days, Nadine did not come to work, there was no one else to talk to, and I would have to wait for her return. When Nadine finally decided to return to work, I reached out to contact her. She was nothing but rude, defensive, and the worst business manager I have ever dealt with. Pay heed to all the other true bad reviews here. I seriously hope you pay $15 more and rent from a legitimate company and you are able to avoid the unacceptable, embarrassing situation that this company provided. They also short changed me on my deposit. Beware.
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September 2022 by Michael (Sandwich)
The service was horrible. The steering wheel was too loose, the AC was super weak, and the radio light was broken. Would never recommend renting from this place and never going to rent from them again. The customer service was even worse then the car. The woman was very rude and nasty when I asked for a different vehicle.
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July 2022 by FalconWolf134
The service was horrible. The steering wheel was too loose, the AC was super weak, and the radio light was broken. Would never recommend renting from this place and never going to rent from them again. The customer service was even worse then the car. The woman was very rude and nasty when I asked for a different vehicle.
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May 2021 by Maureen Zurek
I needed a last minute car rental over spring break! Not only did they have a car available! They had by far the best price! Absolutely fantastic to work with! Will definitely be calling them again and again!
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October 2019 by Jim
Good service
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September 2019 by Mark Simpson
Great place to get a cheap rental. Friendly staff. Carol went above and beyond to get an insurance waiver so the car would be covered. My go-to for car rental!
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July 2019 by Nick E. Lytle
If you need to rent a car and its appearance is not important then this is your place. Very reasonable pricing and great staff.
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June 2019 by Gigi Edwards
Great place. Chet, Gary, guy who fixed my car and Male manager are all the best. Thank you
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December 2018 by Dr. Christian Morrison
Awesome car rental experience. They picked me up at our RV campsite! Very nice staff, clean & affordable used cars available right away. Thanks again!!!
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February 2018 by Chris Oconnell
Clean efficient cars,reasonable prices
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November 2017 by Amanda Mirra
These guys take my car payments and handle everything regarding my contract on my financed car. The girls at the front desk make mistakes but are nice enough however Michelle, the one who handles everything for me besides taking payments, has given me issues since about 6 months into my contract... It's been almost two years now. At one point she didn't call me back regarding an issue for MONTHS after me leaving her numerous voicemails (yet when I dont return a call by the third business day she leaves me voicemails with a splash of attitude and then again becomes unreachable as you'll see below). She has given my mom issues too. I had to physically go into the office and remind then to give her a note to call me back and she finally did, weeks later! UGH. Also, someone lost my insurance information when I brought it in to update, gave them their own copy, twice, and cotinued to send me letters weekly saying they had nothing on file. That's a big deal cause per contract, if I don't have insurance on file, my car is up for repo. Not to mention I just returned Michelle's rude, attitude ridden vm almost immediatly after missing the call and she was no longer taking calls, which is ok, it's near closing time, but they had me on hold for 10 minutes then had apparently forgotten who I was when the phone rang back again! Not impressed. I have mass amountd of customer service and admin experience. I know my stuff and I will tell you the front desk needs to work on their clerical skills and Michelle needs to work on her customer service skills, mainly phone presence. I don't think she's a mean person but she comes off very rude and always seems to have an attitude with me, whether it's a late payment or something else. I've have been yelled at and nearly fired for far less than the mistakes they make! The silver lining: I've been a few days late on some payments due to paydays switching to opposing weeks compared to my due date and they've been understanding, esp since I don't have a grace period. Still hurts my credit but that is appreciated! **I'm writing this negative review in hopes that the person who runs/owns the place will see it and hopefully make some improvements, cause this office sure needs it!**
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October 2017 by ANDREA GORNICKI
This place is by far the best car rental. They have great customer service. And the workers there are all exceptional. Definitely would rent here again
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September 2017 by Rick McCormick
Live here locally but wife had our car on a trip. I needed a vehicle for misc. errands, etc. and figured I'd just see if I could find a "low cost" rental place. Well, this place had just what I was looking for. I didn't need a nearly-new, high-end Hertz; all I wanted was a reliable vehicle with AC. What I got was exactly what I needed. People that are posting negative reviews are, undoubtedly wanting top-tier vehicles and service from a low-cost vendor. Bottom line---I'd come back again.
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September 2017 by wessahrawi
THIS PLACE IS A SCAM!! They over charge for crappy cars. They chose to charge our card for an extra day even though we were told if we returned the car by 4:30, we would not be charged for the next day. So be careful if you must deal with these kind of MONEY HUNGRY LIAR'S!!!
