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September 2023 by Jay Szatyari
Would give Lowe's zero stars if I could. The problem we're having is with Lowe's Protection Plan (warranty department) trying to get a washer fixed. Had 5 service calls & repairs in the past 2 months. It's very difficult to talk with customer service and they will tell you they will schedule an appointment with a repair company and we'll receive a Email from Lowe's to verify the appointment. Never received any Emails from them or the repair company which is impossible to get in touch with for any updates. We've had Protection Plans before without any issues, but for whatever reason this time around its nothing but headaches. So if you want to spend a lot of money on rolling the dice in hopes for decent service here's your chance.
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September 2023 by Laura Knapp
I shop @ Hm Depot due to much better customer service & very pleasant staff. Today a very sweet young lady in paint section was helpful & I'd give her 5 stars.My problem is that I have cart full of merchandise & not one register with cashier open.. so as I'm "self checking" which I think is so not customer friendly then to have an employee sitting there watching me scan my items I'm sure to verify if I'm paying for stuff. Nothing against him personally but Lowes gave me a clear message of distrust so I will not return. HD has register open & clerks at self check out to help you all the time
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September 2023 by Kelly Small-Michalas
I love Lowe’s for all my gardening needs. And plants. They are fair priced and usually have what I’m looking for and their plants and flowers are always in gorgeous Shape
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July 2023 by Mike
Just heard about the 13yr employee fired for trying to stop a shoplifter. The 68 yr old women gets assaulted by the shoplifter & then gets fired by Lowes! Goodbye Lowes. Hello ACE & Home Depot. I will never shop at lowes again. Great Woke Policy Lowes! You should be ashamed
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July 2023 by Sheri Judge
Big big thank you to Lowe's store manager in Clearwater, Adam. We unexpectedly found ourselves in desperate need of a riding lawn mower for our rental properties in Dunedin. Adam professionally and expertly hooked us up immediately with an affordable mower and super quick delivery. I can't think of the last time I experienced customer service on this level. We are feeling blessed today, thank you Adam! -Sheri/Beach Bunkies
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July 2023 by Charis Curry
I've usually had great experiences here and the staff have always been so helpful - whether it is helping pick out the best paint for the job, making keys, picking out the best plants based on the location and time of year - I appreciate their help! And it is a very convenient location too!
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June 2023 by faith ferrazano
I been doing a lot of work on my house and have made quite a few trips lately. I would like to say dale in the paint department was very helpful, and kind. Stellar customer service. My next few trips to other departments, I couldn't find anyone.. but I found dale again..and he was happy to help, again!!! Dale is awesome!!!
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June 2023 by Mike Sabau
Would not return a broken pressure washer that was 2 days out of the 30 day return policy even though I had proof it broke within the 30 day window. I was not able to make it to the store within the 30 days. Manager told me to get an RA from the manufacturer and they would take it back. Manufacturer said Lowes does not take RAs. Luckily the Manufacturer is replacing the pressure washer but it takes 2 weeks to get a new one. I would not recommend this store. Home Depot is much better with Customer Service.
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June 2023 by Larry Franklin
Great store if you do not need help. It can be very difficult to find someone to help you if you have a question. I know because I have spent $10ks in this store on kitchens and materials for my properties.
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May 2023 by SarahMarie
Honestly, when I need something from this kind of store, I always have to check here and the Home Depot a little bit north. Neither of them are particularly great, but sometimes you'll find a better option at one or the other; it's a toss-up. For example, when I was looking for a hand truck, I discovered that the ones at Lowes were stored inside the store, while at HD, they're out in the garden section exposed to the elements, which meant that they were already dirty, paint damaged, even slightly rusty. Of course, in that case, anyone would buy a clean brand new one at Lowes, since they're the exact same product, same price.I'm generally looking for plants, and it's a toss-up in that department, too. The selections are so similar, but the condition of the items out in the garden section isn't consistent at either store.See photo for weird product display caught in the wild.My suspicion is that their pay isn't competitive, and since they're routinely under-staffed, no wonder employees are crabby and impossible to find.
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May 2023 by Sam Phillips
Would have gave them a 5 but I bought a New Washer and they sent me one that had been repaired and it did not work, plus one of the men was not all that nice and could not speak English! I called them and they brought me a Brand new washer and the guys were awesome! Very nice and we could Communicate.
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April 2023 by Harnish Marketing
The best deals and customer service! Our plants always do better when we buy them here. And it was hard not buying patio furniture! They have very nice and comfortable setups that the baby refused to walk by without testing! They even had the Easter bunny handing out eggs and taking pictures (which the kids really appreciated). I also love that it's always so clean and organized!
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April 2023 by Josh Magda
Nice store. Will return. Found what I needed and that which they didn't have the other Lowe's down the road had the item I needed. Not enough people on the floor to answer questions. Lowe's used to have so many more associates they were easy and quick to help you. Sad this has changed.
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March 2023 by Andrea Conda
I find a lot of what I need there. Appliances to coat hangers. Staff seems knowledgeable, and they are pleasantly helpful. I've bought patio furniture, hangers, and appliances. I'm looking a bathroom remodeling now.
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March 2023 by Lacey Kadlec
DO NOT USE THIS LOCATION OR ANY LOWES LOCATION! We used Lowe's to install our floors A YEAR AGO(which was an entirely different nightmare) at this point. The boards were put in too tight and one popped up about a month after installation. We have been trying since then, suffering through bad customer service and poor communication to get it fixed. An installer came out today finally to repair and replace the affected area only to find out he wasn't told he needed to pick up supplies first. When he called to let them know he was coming for supplies the store couldn't find them and the person who knew about their whereabouts can't be reached so he had to leave for the day with no return in sight. So here is hoping 2024 will be our year??♀️