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November 2023 by Dominick Dithmer
Got a new Atlas from Dominic and couldn’t be happier! He was a pleasure to work with and took great care of us. The whole team at Lokey did a great job getting us in and out as the process was very quick and smooth. Will be buying again from Lokey for the next VW!
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November 2023 by Autumn Nielsen
I had the pleasure of interacting with an exceptional employee named Chris from the service department at Volkswagen, and I am delighted to share my fantastic experience. This individual truly epitomizes what exceptional customer service should be.From the moment I walked into the service department, Chris greeted me with a warm and friendly smile. His positive attitude was infectious and immediately put me at ease. Chris is attentive and genuinely interested in understanding my concerns regarding my Volkswagen vehicle.Not only did this Chris listen attentively to my issues, but he also asked insightful questions to ensure he had a comprehensive understanding of the problem. His knowledge and expertise was evident as he provided me with clear explanations and guidance on the necessary repairs.What impressed me the most was Chris’s dedication to going above and beyond to ensure my satisfaction. He kept me informed throughout the entire process, providing regular updates on the progress of the repairs. His communication was prompt, professional, and transparent, leaving no room for confusion.Overall, my experience with the Chris from the service department at Volkswagen was nothing short of outstanding. His exceptional customer service, knowledge, dedication, and attention to detail are truly commendable. Chris is definitely a valuable asset to the Volkswagen team and exemplifies what it means to provide exceptional service.
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October 2023 by Maggie E.
What an incredible experience from Dominic and Taylor. Dominic was very informative, kind, up front and knowledgeable throughout the process of getting my new vehicle. The efficiency from Taylor at the end with the paperwork was fantastic. Thank you both for making this such a great experience!
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October 2023 by Yvonne Rao
This was the best experience ive ever had at a dealership. Josh! An excellent car salesman, he was very kind and the dealership was very accommodating and they never once made my wife and I feel pushed into anything. I highly recommend them! Someone give Josh a raise! Haha. The dealership was packed and they managed it exceptionally well. Even the individual we spoke to when signing all the paperwork was a great guy! 10/10 Thank you guys for a great experience
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October 2023 by Seth Walbrecht
I had an exceptional experience at Lokey Volkswagen, all thanks to Damian and Chet! Damian's dedication and professionalism went above and beyond my expectations. He made the car-buying process seamless and enjoyable. Chet also played a crucial role in making the deal happen smoothly. I highly recommend Damian, Chet, and the entire Lokey Volkswagen team for their outstanding service!
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October 2023 by Kylee Peterson
We had Trevor helping us look for our new car and he made this experience so easy and helpful, we made the best decision looking here and getting our new car. Trevor was very nice and very patience with us. He was able to answer all of our questions and even took us around to each car so we could pick the exact one that we liked the best. He was very well knowledge about all the details and car facts and really made this process very easy and comfortable. I am very happy with this whole experience and plan on coming back again for the next car.
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October 2023 by Paul kordahi
I worked with Yaya and he was a great help! Got my trade in for the pricing I was looking for and got an Atlas. We worked on minimizing the costs and fees and Yaya was helpful on every turn. Highly recommend to work with him!
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September 2023 by Tampa F.
My daughter and I bought her first "new to me" car at Lokey Volkswagen. Our salesperson was Trevor Burke. As much as I never thought I would say it, the process was fairly painless. We know what we were willing to spend, and we didn't have to go through any hard pressure meetings with the sales manager to get the price we wanted. Trevor was the most affable person to work with. He didn't rush us (and we kept him way after hours!) He even brought out the big red bow for the obligatory instagram photos! The dealership also provides free car washes and oil changes for as long as you have the car. In summary, we had a great experience with Lokey Nissan, especially with salesperson Trevor, and we would not hesitate returning to Lokey for the next car!
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September 2023 by Luis Olivas
Great place if you love getting scammed while paying $15,000 over MSRP. They will make you feel right at home and take care of you right until they make a sale based on the reviews. After that you’re on your own, and they will move onto their next victim. When not if the car runs into any issues (specially if used) you’ll have a tough time getting in contact with them and they may or may not honor warranty work.
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September 2023 by Michael Campbell
They are thieves. Make sure you get you financing in order prior to visiting this dealership. I whet there to purchase a VW Atlas. When I sat down with the financing personnel, he didn't even review the rates with me even though I have excellent credit history. He just assumed that I would accept the almost 9% rate the offered.I told him that rate was completely unacceptable and contacted my credit union for better rate. The credit union beat the dealerships right by almost four points. When I told the rate to the financial rep at the dealership, he asked me if I would take their rate anyway and then refinance at some other point. My response was, "you do realize that that's ridiculous". He disregarded my comment and asked me once again to take the higher rate just so that he could complete the . financing. TERRIBLE DEALERSHIP!!!
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September 2023 by Kurt Schneider
Joe Haig set up a perfect deal and got our family into the exact car we wanted. Very easy to work with and smooth process start to finish. Would highly recommend. Supporting staff were competent and easy to work with as well.
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September 2023 by Alexandra Santos
Joe Haig was my representative buying my new car!!!! I've purchased cars before multiple times but he made this experience enjoyable and almost fun! 31 years of experience...you could TELL he knew what he was doing!!!!! I know where to go when my son needs his first car! Thank you so much Joe! One very happy customer here ❤️❤️❤️❤️
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August 2023 by Bill P.
I recently purchased a used car at Lokey Volkswagen in Clearwater, and I'm happy to say that it was a very pleasant experience, which is uncommon nowadays. Our SASC ( Super Awesome Sales Chick) Geneva is by far my favorite car sales person... you'll smile throughout the entire process. Their finance team worked hard to make a deal work. Highly recommended!
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August 2023 by Danielle S.
I will turn everyone I know away from buying at this dealership. They are liars and frauds and if I could give zero stars I would. I recently purchased a VW Atlas from Lokey and I was actually happy with the buying process itself. We thought they were honest people as the car I bought had previously been in a "minor fender bender" which they told us about. They did fix a few things we pointed out which I was appreciative of. But it's clear now that the car definitely had more damage than they lead on. We dropped it off for yet another issue that was found and they had my car for a week. The whole time I thought they were fixing my car only to find out they weren't and they wanted to charge us to fix it. The lack of communication is a joke. No one told us anything. Days went by without hearing a word of what was going on with my car. We had to call nonstop and escalate to a manager to get some answers. Also, the whole week they had my vehicle I couldn't work because my vehicle is used for work therefore I lost money while they had my car. We find out it's about $1,000 to fix it. The manager stated they needed to make money on the sale therefore wouldn't fix the car. So I decided to do my own digging because everything just sounded fishy at this point. I find out that they lied about it being in one accident, it was actually in 2 accidents. The car was used as a rental car and they got the car at auction after its second accident. None of this was disclosed to us. I am now disgusted with this dealership and their lack of honesty and the way they've conducted business. I feel like they completely took advantage of us. And what's even more sickening is we dealt with Chett, who I found out is also a father and husband and we bought this car with our one year old present and he swore to my husband it was a good family car. He's a liar. All this said, buyer beware. Go somewhere else if you're looking for good, honest people.Positive note- the VW Atlas is truly an amazing family vehicle
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August 2023 by Roy Sivan
Mike and Joshua made finding the right R possible. They worked with me and my budget from day 1, even if it took a month till the car arrived and we made it all work.Highly recommend the team here. Took care of me and my family, made the process easy.Chad in finance was great. Explaining my options and not pushing me to get what I didn’t need, making sure the extras stayed in budget.Can’t wait to buy my next car with them.