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October 2023 by Connie Fischer
I love this place ,they truly care for you and are very friendly and professional and they don't care how long it takes to decide on what frames you want .Melanie is wonderful, she has great compassion and very honest. Dr. Hetherington was very professional and thorough, both he and his staff deserve the highest recommendation 5 stars aren't enough ?
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November 2022 by sam minosh
Melanie over there is fantastic, thank you for all the great service!
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November 2021 by Val Sanford
You need to change your website to reflect that you are CLOSED on Sunday. Just drove over there only to find this out in person!!! Thanks a lot!
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November 2021 by Christina Memoli
Hi! I'm the new doctor doing eye exams at this location. There is also a new Optical Manager. We would like to welcome you to visit us again!I have tried to correct the Optical's hours on google several times, but it is not updating. The optical is open 11-6 Mon through Fri- and 11-5 on Sat. Closed on Sunday. I am available for glasses and contact lens exam appointments on Tues, Wednesday, Friday and alternating Saturdays. I can also help you with dry eyes and many other eye conditions.We have new procedures in place to help keep you safe.As far as insurances, there have been many changes since last year and we can now give you updated information.We would love to be able to help you with all your eyecare needs.
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December 2020 by Bre C.
I have been a patient at this business for years and they have a new doctor now, she is a female and she is the best eye doctor I have ever had! She has a great sense of humor and she is very honest about your vision and doesn't ignore or brush off any issues you think you may have. Everyone in there is always super friendly. Cindy is a gem! I had a really good experience and it was quick and painless. I highly recommend this business and I will be coming here in the future as well.
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November 2020 by Heather T.
I Do not recommend countryside - Clearwater optical location... quickest eye exam I have ever had and I have worn glasses for over 20 years.. she flipped the bison girls maybe a total of 4 times... read a total of 6 letters across the room.. I will definitely be going back to my Dr that gives a thorough exam... was charged $60 for a contact "fitting" dr recommend a new contact lens and was given a sample .. that was the "fitting". Location was convenient but will never go back
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November 2020 by Kathy Pflueger
Been going to Dr. KITL for many years but I cannot deal with the incompetence of the office people. Looking for a new doctor
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November 2020 by Flo Tougas
Someone has to correct the Saturday optical hours., they do NOT open till 10 :00 am !!
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November 2020 by Gina Johnson
Love Dr. Kittl have been with him since he was with Sears. However the male he has working for him now is nothing but a cheat and liar. Not one thing he told me was even close to the truth. Worse costumer service I have ever dealt with. Will not return with any family member until he is gone.
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November 2020 by Ernesto Apfelbaum
Worst customer service ever experience. I lost 2 month waiting for an appointment to find out that they do not receive my insurance anymore. I found about this after pushing question to a secretary that try to avoid to answer. Bad marketing, if I were told at front, they lost the chance I will accept their service.
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November 2019 by Pamela Glad
Stay away, Wasted valuable time I do not have.
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November 2019 by Jean Lari
Pros the doctor is very nice and thorough and they will take your time with you picking out frames.Cons: they never call you back when you call in to see if your glasses are ready they told me 10 days it's been over two weeks I still haven't heard anything I'm going to actually physically have to drive to the store to check also their coupon deals aren't really much of deals in fact I think they're more expensive than some of the chains. I will update this when I finally get the glasses wish me luck.
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November 2019 by Scott
I went in to purchase the two for $99 special however the selection was better than anticipated and I slightly upgraded. The only downfall I can fine with my visit was the lady who waited on me did not give me her undivided attention, most likely she’s on commission and Jumped around it kind of almost made me want to get up and walk out but the price was too good to beat. It should be known there was another gentleman working there and those who were waiting could have waited there turn. I would recommend purchasing their products just stay away from the lady who jumps around when you’re picking up eyewear you need somebody is full attention at least I do
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November 2019 by April Allen
Dr here is VERY uncaring! I walked in 30 min before they close. No one was at the desk so I knocked on the door of the exam room off to the side. The dr was in there packing up. I was having eye swelling and discharge along with pain, my normal dr was closed. The dr that was there said he couldn't see me because he was on his way out. I expressed my concern for a foreign object in my eye and he asked if I was a patient, when I said no he yeah sorry I gotta go. Super crappy, why be a dr if you have no compassion?
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November 2018 by Janet Thompson
Fantastic!!! Prices are very reasonable. Customer service is the best!! DO NOT GO TO VISION WORKS!!! THEY WILL CHARGE YOU TWICE AS MUCH AND MESS UP YOUR EYE EXAM. Nationwide Vision at Penneys does it right. They re-examined my eyes and corrected my lenses free of charge!!! This is the place to go to if you want the best!!!