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April 2024 by Mark D.
So I made a reservation online. I chose Enterprise because they "pick you up!" Except they didn't pick me up, since it was the airport. Maybe there was a reason the website selected that location instead of a more convenient location. I took a ride share there. It was expensive, I think there may have been an extra charge because it was the airport. I wasn't thrilled. When I arrived I was helped by a really nice, cool guy. He was really friendly and seemed to be genuinely concerned with my experience as a customer. We had a nice chat. I was then assisted by someone else who guided me to the cars. She was very nice and very pleasant also. I got to choose from a few vehicles. This was great because I am very tall and I could stand to lose a few pounds. Okay, more than a few. Fine. I got a nice newer car. It was really dirty though. I guess I was more concerned with fitting comfortably in it. The car was fine. It was comfortable and fuel efficient. Good for my budget. I took it to the car wash but that didn't do the trick. I then suspected that Enterprise may have washed it before I picked it up but some of the dirt was just too attached. Who knows? I pre purchased fuel because I was originally planning to keep the car for a few weeks. I only ended up keeping it for a few days though. There was a change of plans. It was good news, except I had a full tank of fuel. I returned the car early, but it was kind of late at night. There was one guy that I saw working. He was not as pleasant as the previous Enterprise staff members. He eventually helped me with the return. He assured me the billing would be adjusted properly. I was all set. I called another ride share. For whatever reason, it took a very long time. PIE isn't a super busy airport so I was surprised. I did eventually get home in time to make a very important, but private phone call that I would not want to make on the ride share. Overall, the experience was not too bad but the value was offset in a huge way by the two ride shares, me washing the car and me(my mistake) purchasing that full tank of fuel. I mean I think those four things totaled well over $130.00. My rating reflects shortcomings in service and value, even though two of the three people that I dealt with personally were very nice. I am rounding down from 3.5 stars.
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February 2024 by Linda Zimmerman
Excellent experience at Enterprise. I like that are no longer pushing you for upgrades and giving you what I requested online. Ron and Micah were there to greet us when we dropped off our rental at the airport with friendly greetings and great directions.
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February 2024 by Jeffrey Barszcz
Fast and friendly service. Super easy to get to our car at St. Pete/Clearwater airport
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February 2024 by j d m
Enterprise at PIE airport was a good experience. Despite my delayed flight arriving well after midnight the counter was still open, and Chris was very helpful and friendly. The car was clean and comfortable.
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February 2024 by lauren biser
They were very rude. When we went to rent the vehicle we were told there are no rentals and it was pointless to call another location. When we complained they told us the local office must of had their reasons. Completely unacceptable
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February 2024 by Vass T
Car was clean, no odors, ready on time with a full tank, best experience I had so far with rentals, as well special thanks to the nice gentleman who received the car back at PEI airport, did fast check out, was done before I got the luggage out of trunk, greeted with a smile.
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February 2024 by John Bartlett
Friendly people, fast and no problems with the car
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February 2024 by Kim Waldele
The rental process was easy and convenient. The car was the perfect size for our needs. It was great to have a clean, reliable car to get around in. I highly recommend Enterprise for your car rental needs.
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February 2024 by Dan Kenny
Quinn & Ron were very helpful at pickup and drop-off of the rental car. The car was clean and larger than expected. The crushed it.
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February 2024 by Truly Cheri
Very nice car and super efficient transfer and return of vehicle!
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February 2024 by Jessica Holbrook
Needed a car asap and Enterprise made the process smooth and took care of everything in less than 5 minutes.No issues at all.
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February 2024 by Genie Stonesifer
Rental went very smooth
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February 2024 by Michael Ortiz
Pick up and drop off were very convenient as I was traveling with 3 small children.
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February 2024 by Kathy Brennan
Great car rental. Nice employees. Smooth transaction
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February 2024 by Andrew Hartley
Easiest rental car experience I’ve ever had. Check in / drop off took lest than 5 minutes.