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November 2023 by Sarah Raphael
I think they need more staff. Been in line for 10 mins and the only teller is chatting with the customer and there are 5 other staff who “can’t help”.
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November 2023 by Jessica
Antonia made opening a savings and checking account super simple
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October 2023 by David SNYDER
Poor customer service.
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September 2023 by Vines On
Wow. Very please at the service a Mr. Natesh provided for me at this location, though it is not my branch. Really felt attended to as he helped me upload my debit card to my phone. Is te h illiterates need love too. Thanks!
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September 2023 by Jay Jay
I used the app to deposit my checks. This week it stated it was returned and I went there for them to tell me they couldn't locate. Now I have to wait another week to actually get paid. Even tho when I took the pics on app it told me there was 0$ available that day but the very next day app stated all was available to use. So when I used it it caused my account to be negative. Only because the app told me it was available to use. So that means it cleared right? Why tell me after I started using funds why not right there since I is a computer and they make it do whatever it does because a person controls a computer
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September 2023 by Cary bg
We have been with Chase for many years. Great bank. Great service. I have had more success with this bank than any of the others. They do a pro job.
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July 2023 by Andrew Tekely
Someone needs to fix the door to the outside ATM. It’s been almost a year and the door to the ATM still does not open after hours by swiping your card. Card scanner Works fine at every other chase and allows the door to open.
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July 2023 by Jeremy Mayer
As usual their customer service utterly fails to grasp the concept of customer service. I'm not even surprised, anymore. It's also completely inconsistent from one branch to the next.
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June 2023 by Jacob Todd
Horrible service management is very rude.
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May 2023 by rob ert
Lazy staff. Would say anything to get me to not open an account that day. Sad.
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May 2023 by Mark D.
Please and thank you go a long way, especially when you're customer facing. Also, when a customer arrives, it would be nice if the person helping would focus on the customer for the few minutes the customer is there instead of focusing on coworkers and such.
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April 2023 by Roy Harris
I’m not (yet) a Chase client. I’m with WF a few stores down. I often deposit business cheques at this Chase branch. The positive vibe and kindness; their eagerness to serve, always with a smile, is admirable.
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April 2023 by Patrick Randles
Management has no idea what their doing. Terrible location to handle serious banking matters. The tellers are awesome and the ATM always works.
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August 2022 by RALPH MARTIN
This is the worse chase branch location from the poor customer service to the atm not working properly doesn't read the cash deposits properly and spits back all the cash it cant read which is usually half the deposit the card reader that suppose to let you in after hours to use the ATM also doesn't work... i wont waste my time going to this location again
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July 2022 by P J
Moving your business is no easy task. There is so much involved. I had to do a bunch of changes and adjustments and my banker Erica Martin was just amazing! So helpful detail oriented and patient. I had a great experience work with her and the other staff.
