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March 2024 by Catherine W.
This hotel was clean and we had adequate access to the beach. However, the nightly band/music was LOUD until the early hours of the morning! We tried to move rooms, but the hotel was booked. The resort needs to do a much better job of informing guests of the loud music before a room is booked.
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March 2024 by Deborah P.
Fun place to dance the night away! Live music, top 40 hits keep the crowd on the dance floor - enjoyable!
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March 2024 by Jennifer M.
Shephard's Beach Resort made our wedding day magical! We toured many beach hotels in the St. Pete, Clearwater, and Tampa area. Not one would budge on letting our cat be a part of the ceremony. Until we toured Shephard's! Leah is a wonderful person and was fine with our cat and dog joining us for the ceremony, pictures, and the grand entrance! The staff at Shephard's made everything run so smoothly and we couldn't be happier! Leah is great at responding and very upfront about costs and what can be done. I recommend this Shephard's Beach Resort for anyone wanting their pets to be a part of their big day! Note: this review is for their wedding service. The hotel is great but I will confess it was too loud for me to stay the night.
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March 2024 by Al S.
Cool place with live music and exceptional sunsets. Menu offers typical fast food items. Drinks are hit or miss for me. I've been there when the drinks are delicious and strong, but also been there when the drinks were watered down and tasteless in my opinion. Overall a pretty cool place to hang out, have a few drinks, and just relax and enjoy.
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February 2024 by Aubrey S.
Absolute joke of a place. DO NOT USE VALET!!! They crashed my vechile and tried to argue with me about it as if my vechile was damaged prior to coming there. The security and the staff on site were completely unprofessional.
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November 2023 by Lara T.
Had a very nice stay at this beach resort right on Clearwater beach. Amazing views and comfortable rooms and beds. Very large patio overlooking the beach. They also have a great pool and hot tub outside. There's always something going on, which is why it gets 4 stars. It's pretty loud because there's music playing outside til 11or 12 on the weekends so if you need to get some sleep it might not happen. Also the shower could have had a bit more pressure for my liking, easily just replace the standard shower heads for something a little more upscale. But otherwise the staff was very friendly and they have excellent dining and drinking options available right at the resort and within walking distance.
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October 2023 by Ashley L.
I called in order to make modifications to my reservation and spoke with Anthony - he was incredibly helpful and efficient. Thank you!
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September 2023 by myrna figueiredo
It’s just a shirt and beach clothes, Little store, not the real men’s clothes store.
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August 2023 by Tiago A.
Me and my family always spend time in this hotel, many times a year, and today is my wife's birthday and we celebrate with my daughter and son, Unfortunately we were kicked out of the tik bar, by the manager who called the police for the fact that we were in the place where the security asked us to stay because we were with a 1 year old baby, they called the police to move us who touched my wife and were super aggressive with me and my daughter, this hotel is not familiar, I do not accept the way they treated us because it was humiliating, I have videos of everything and you can feel free to look on my YouTube channel
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July 2023 by Catherine M.
Originally had reservations at Opal but my sister saw Shepards on TikTok and it looked really fun so we changed our reservations . Huge mistake .... It's a nice place if you're in your 20's and want to party non stop and get no sleep .. When we first checked in we noticed the toilet wasn't flushing properly and the water in the bathtub wasn't going down so we called the front desk and they sent someone up who "fixed it" . The toilet at least worked but the water still wasn't going down in the bathtub , at this point we already got comfortable and didn't feel like switching rooms . There was tissues under the bench left from previous guests and dirt under beds . Definitely not clean but our view was great and we were excited to hit the pool . The pool area is nice , they have balls for the pool and you're allowed to bring your own floaties . The bars were awesome all around the pool area and behind the pool facing the beach . The bars were our favorite part The music could've been better during the day . Now to get to the fun part , our room was located right above the pool and bar area so at night they have crazy parties that last until 2-3 am , the music was so loud , our walls were shaking from the bass . We barely got any sleep from the noise . Overall if ur looking to party and don't mind loud music stay here, if you're looking for a quiet, relaxing vacation go elsewhere . I will not repeat They had jet ski rentals right outside the hotel by the beach and this hotel is located right on the beach which is great . They also charge you $30 to rent a chair on the beach but we didn't know and just went out and sat on them and nobody said anything , we even had bar and food service on the beach which was cool and being that we didn't pay the $30 for the chairs it was awesome . Beware of the gift shop store right outside of the hotel entrance . She overcharged me for print shirts . One crop top with a print was $70 which she neglected to tell me the full price until she printed it. She originally said $30 and said if I get one more shirt it would be free . I was charged $210 for two print t shirts, one bikini and one magnet . When you try to Google the store to find the number you can't . Terrible
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July 2023 by Danielle S.
So much went wrong with my vow renewal at Shephard's Resort. Let's dive into it, the morning of my vow renewal, I arrived at Shephard's to check in, and no one could find my reservation. The front desk lady had the audacity to ask me if I was sure my event was today. By this point, I am mortified. My bridesmaids start coming in from the car to check on me, and I'm panicking, but I'm trying to downplay the situation because I was so embarrassed. After over 30 minutes to an hour, the staff finally realized someone (hotel event coordinator-Leah) had checked us in the day before. How were we supposed to get a key or know we had been checked in without communication?Then, the events coordinator was MIA at this time. Then, we check the Wave Room, and it's not set up yet at 11:30 a.m. they are still rolling tables out. We get up to the room and drop our dresses off, and the room smells like musty mold. With the chaos of checking in, we are running late to the salon. It caused a domino effect all day. We end up in a bit of traffic. Things happen, right? Instead of the coordinator Leah easing the stress and just shortening or eliminating cocktail hour, she goes up to my mom and starts running her mouth and says, "No one has ever been late before." She went on to say this to my mother 3 times. Leah had my mom so upset that her blood pressure was through the roof because she would not stop running her mouth about the bridal party being late. The hotel coordinator Leah, then decided to come up to the suite and try to force her way inside my room to cause more drama, and two of my bridesmaids stopped her as I was getting my dress on. I was only approx. 35 minutes late. Our ceremony was short and sweet around 10-15 minutes, so it was not that horrible for timing. The ending time for my event did not change, so my being late did not keep any of the staff at work longer. I did not ask to push out any of my timelines for my vow renewal (The Wave Room turns into a nightclub at 10 p.m. any events are done at 9:30 p.m.), but the hotel events coordinator Leah decided to have an attitude all night. She did not say five words to me all night. She was passive aggressive all night. She allowed people to walk through my ceremony, and my mother-in-law had to ask them to please exit twice. During the pictures people were in the water behind us and the photographers asked them to move and one of the hotel guest became extremely disgruntled and acted like he was going to get out and fight one of my photographers. Another couple of hotel guests decided it was ok to stand behind me doing a bikini shoot while my photographers were doing pictures. My photographers ask them to please exit the private beach area until pictures are over. They continued with their photoshoot and ignored them, so I turned around and asked them to remove themselves from behind me. It was unacceptable for them to play their games and not do their jobs because they were mad I was late because of all the nonsense I endured that morning because they dropped the ball. When I reached out to the general manager of Food and Beverage Erik and the assistant manager of Food and Beverage Rosemary. Erik ignored my email for almost a month. Rosemary just kept replying with I sent the information to our GM of Food and Beverage. When Erik finally replied, he talked to me so disrespectful and never called and discussed the situation. He claims he was there that night, but none of my wedding party, parents, or guests recall him after seeing a picture of him. If Erik was truly there, he should have come up and introduced himself and asked if there was anything he could do. There was not that many staff at our event since it was a smaller celebration, and everyone who attended flew in from various other states other than my husband and myself. I suggest saving yourself the hassle and going to one of the other resorts on Clearwater Beach. I feel like Leah was trying to let my entire day be sabotage by not doing her job, especially after she got mad we were r
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July 2023 by kaitlyn h.
Incredibly unhelpful. Called to send a bottle of champagne to my future sister-in-law's room for her bachelorette, but was told I should have called at least two days ago. Was told that staff was "on task" for the guests' experiences, but not one of them could spare five minutes for this particular guest. Told to order from an outside delivery service. Ridiculous.
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July 2023 by Allison B.
We had our wedding at Shephard's Beach and I would highly recommend this venue. We looked at a lot of venues in the area and this was by far the best value. They block off a portion of the beach so you don't have to worry about random people in your pictures. The pictures we got were stunning, the food was delicious, all of the staff were very nice and accommodating, but by far our venue coordinator, Leah was the best part. I wish we didn't hire a day of coordinator, Leah took care of absolutely everything and she stepped in to make sure the day ran smoothly. Leah was extremely helpful in the planning ahead of time and she was a huge reason my wedding day went smoothly. Absolutely book this venue!
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July 2023 by Pam H.
We stayed in a King Gulf View July 1-8 and have no complaints. Music was loud, but we were forewarned while making online reservations. Music played into the late night during the Holiday, we only heard light thumping of bass in the room. The room and staff were very nice and accommodating. We'll be back.
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June 2023 by Dania T.
There are some pros like the gorgeous beachfront on the gulf (even though it's a super tiny area) but it is very good for kids because it doesn't have many waves. Also, Regina at the front desk was lovely. The reason I gave 1 star is that I was not happy with the service and room in general. I also found the marketing of the hotel deceptive. They post pictures of slides and kids play areas that do not belong to them but it's from pier 60 which is far away. The bell service took more than 30 minutes to come and we ran late to the airport and ended up carrying our luggage with a baby ourselves. When I called the receptionist, she was dismissive and rude and hung up on me. The beachfront staff gave away our chairs and umbrellas that we rented even though they promised to hold it for us and we needed that spot for the baby. They were dismissive and rude until I escalated to the manager but that was after we were already inconvenienced. The rooms beds are old and cave in and had black mold in the corners of the bathroom. No water in rooms and very cheap soap/shampoos. The rooms were outdated and not very clean. The hotel is understaffed. The breakfast had stale bread and the eggs tasted funny. The staff were cursing a lot with "f*ck" in front of my kids when they were conversing with each other. No one ever apologized for the inconveniences. We paid for a pool view room but couldn't take it because loud music is playing until 1am. Also, there is no life guard there so you are constantly worried.