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May 2022 by Melanie Dorricott
I just wanted to thank angie for her excellent and personal customer service. She is very dedicated to her company and it is so nice to be able to talk to a live person when making arrangements !
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May 2022 by Bella Boo
If I could give a minus 5 stars I would. The woman who answers the phone for this business is very VERY rude. I attempted to make a reservation request online as per their automated phone service stated I should.do. Upon clicking the reservations link I was directed to fill out some information. It asked for.my name, email and phone number but NOTHING else. The website informed me to check my.email.for further instructions. Well about an hour.passws by and no.email. I made sure to check my junk/spam mail as well. So I called back to try and get help. I got a machine and began to leave my name and contact information. While doing that someone picked up the phone. I informed her that I followed the step by step.and instructions but did not receive an email. She said well you won't get a response today but I will look it up the dates of my reservation. I explained that I did not put the dates in there because it was not asked for. I said I did not know and assumed that the email would have a link to finish my reservation request along with a spot to put the dates I would.like. Her response "Well how can I make you a reservation without knowing the datesWe are a long term rental.company and most of our customers book in advance for vacations." I explained to her again dthat I did not know I would need a car until some.time.in the afternoon when my mechanic informaed.me my.vehicle was.not ready. She repeated herself as if I read unable to comprehend what was being said. She was speaking down to.me and I did nothing wrong. I do not recommend. I think her it was fine that I would take.my business elsewhere. Extremely horrible.customer service skills.
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October 2021 by Mark Conley
We have used her several times. Very clean, reliable vehicles. I recommend this rental over any in the area
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July 2021 by Amanda G.
Texts to go with my previous review. Angie is so rude. Also Her address is now 1253 Park Street , Clearwater FL. The website is www.cars2rent.us She also hung up on me when she called raging at me. She never texted me or tried to contact me again after my last text. She did mail a check for our security deposit. She never called to apologize or anything. We did appreciate her working with us on the credit card but did not appreciate her throwing it in my face after she got mad at me. She is very impatient and does not understand flight delays or any kind of delay at all. I'm sure if everything goes perfectly you will have no problem. You literally have to walk on eggshells when talking to her though. Anything you say will be held against her.
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May 2021 by Frank Fillo
Angie provides Great service, shows up on time for pickup and drop-off at the airport. The car, while being older, was spotless and really was great--exactly as advertised at a reasonable price. Much better than other off-site options. AND it is nice to support a local business that is woman-owned.
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August 2020 by Lynn M.
We travel to the Clearwater / St. Petersburg area several times a year, & usually rent from a national rental car agency at the airport. However, this time we thought we would support a local business. Big mistake! After all the fees it turned out to be more expensive for a 12 year old car with 100k miles on it than renting a brand new car from a reputable national company. Very limited mileage before being charged for extra miles. The tire sensor light was on the entire time. The windshield wiper fluid didn't work. And the A/C didn't cool well at all. Could have lived with all that except for the attitude we got for pointing it all out.
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March 2020 by Kim McGlothen
So highly recommend this place to rent a car. Super reasonable prices. Our flight came in very late and Angie still picked us up from the airport. She made it all so easy. She is super nice and we enjoyed our conversations on the ride to and from the airport. We will definitely rent our cars here from now on when we go to Clearwater.
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January 2020 by Cheryl Levine
My family of 3 adults and 2 toddlers faced an overnight at the airport on 12/26/19 due to a corporate rental company messing up our car rental reservation. After calling what seemed like 100, but was probably 20 rental places in and around PIE I was lucky enough to get Angie on the phone and luckily she was cleaning out an early turn in. She worked past closing and asked a friend to come to the airport to help transport my family to her office to process the paperwork. Her generosity and kindness saved us from what would have been a horrible experience. Please rent from Cars 2 Rent instead of the “big boys”.
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August 2019 by Heather C
Very reliable and honest service. In addition the price is good and the cars in good condition. What I like most is the reliability and hassle free activity of getting the rentals. All I have to do is arrive in Clearwater and rest is taken care of me.
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April 2019 by Ron Brown
This company is run by a very professional and friendly lady. My wife rented a car from her and had a great experience. The car was impeccably clean and well maintained. We returned the car in the same condition with a full tank of gas. After all this is expected of someone renting from any agency. Great experience and we will definitely rent from cars 2 rent again.
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April 2019 by Antonio Kennedy
Great rental experience. Amazing and trusthworthy service. Car was so clean. I well defiantly be back!
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June 2018 by Mary Grasso
At 4:55pm, I was told my original reservation with a major rental company was overbooked and I was left to find a new option. I found Cars 2 Rent on google and just before 5pm I was setting up a new reservation with the owner and she set me up with a car and had me out the door just after 5pm to make my appointment! Thank you so much for being flexible and for staying after hours to help me!!!
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May 2018 by Jenna Burton
I felt as though I upset them by simply calling for rates!? Dodged a bullet.
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June 2017 by John Wolfe
I have used this company a number of times. The prices are excellent, but it is the service that distinguishes this firm. They go out of their way to be helpful, which always makes the traveler's life easier.
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June 2017 by Benny Fanel
I have been dealing with Cars2Go for many years. The owner Antje is a dynamite lady who really goes over and beyond for me to make my rental needs as easy possible when I visit Florida. The cars are well maintained and clean. I will continue using Cars2Go for my rental needs. BTW, The 1 star reviews I read here are absurd and outlandish...
