-
December 2022 by Lorenzo M
I was there this morning. 12-7-22 to open a checking account. This guy ( banker) told me will take a good 45 min for that. After 15 minutes I was declined. Yes “ decline “ to open a checking account. Weird. I just left to the next dor PNC bank. Wonderful service. Very professional bankers. I open the account in less then 10 min including having my debit card. I went back to the Bankunited and I show them my new account with PNC. Very unprofessional people in that branch.
-
October 2022 by Gail Capparrille
Excellent customer service. I visited Bank United October 18, 2022 to roll a business money market account into a business CD with a much better interest rate. Thanks to the staff, I had everything I needed to accomplish this task when I arrived at the bank. It was done smoothly in 1 visit. Thank you for your assistance. Looking forward to continuing our relationship.
-
January 2020 by Kristy Helt
Friendly, courteous and no long lines. Something you won't receive at the big banks. We have had several business and personal accounts at the Countryside branch for years and couldn't be more pleased with the top-notch customer service and excellent rates.
-
August 2019 by Jeff Sterns
I would normally not take the time to write a review unless I had an excellent experience. This time it was so horrible I was moved to warn others. I walked into thank United with a check made out to me from a business. I wanted it turned into a few cashier's checks to pay off some creditors. I did not want to waste any time and paying them. Also there's an investment I wanted to make time of essence. They would not cash the check, they would not make cashier's checks out to the other party's per my request. They would only make a cashier's check back out to me for me to put into my own bag and now wait for it to clear. Unacceptable and ridiculous.
