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September 2024 by M N
Brandon Running.
I’ve been banking here for years and never had a single issue.
Today, I had the misfortune of dealing with Brandon. My drivers license had fallen in the car and I couldn’t get to it so I gave him my Florida state issued Weapons Permit, issued by the state of Florida.
He took that as some kind of threat to his safety and started being confrontational and telling me that it’s not a state issued identification.
When I requested to speak with the teller I’ve dealt with please fly a thousand times, he said “she’s not my manager” and wouldn’t allow me to speak to her. I think he thought he was protecting her.
No reason to be scared of a state issued id card. You people know who I am. You have me and my vehicles on camera inside and outside the branch. You have my social security number and my address. You know you have nothing to fear from me.
Once I was finally able to speak to my regular teller, Brandon sat there staring me down, mean mugging me. Which I brought up to the teller and banker there and nobody asked him to stop trying to further aggravate the situation.
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February 2024 by Mary Lee Hardcastle
I am very satisfied with my experience at the Oldsmar Bank OZK. Brandon was very polite, professional and knowledgeable during a phone call which led me to going into the branch.Robert Montano, a banking relationship specialist helped me.Marilyn is very friendly also.I highly recommend Bank OZK in Oldsmar.
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September 2023 by Stephen Mullen
Great place to bank. Helpful, friendly staff.
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August 2023 by Rick Dalan
Bank of the Ozarks will not open the CD with the interest transferred directly to another financial institution. Extremely inconvenient.
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March 2023 by AJ G
I make a monthly trip to this branch and it's always a great experience. Brandon has always helped me out. He is professional, and offers courteous service. Thanks so much to him for making this errand hassle and worry free.
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August 2022 by Rina Neziri
I love our new Bank. Best customer service ever!! They treat like a celebrity.
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June 2022 by Jessica Adanich
I recently switched all my banking (personal and business) from PNC to OZK. Christina Ott at this branch and her staff are absolutely amazing! I was incredibly hesitant to switch because it would be such a pain. However, Christina made is seamless, easy and pain free! I'm very happy I made the switch as know I have a banker that will respond and is incredibly helpful with anything I have an issue with. Thank you Christina and OZK!
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November 2021 by Jessica O’Connor
I love this bank! Exceptional service every time. I really can go on and on about how great the staff is at every location. Thanks bank OZK!!
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June 2021 by Lee Matheson
Chris Ott and her employees at the Clearwater Bank OZK branch lead the way in customer service...hands down! As a new member, I had an issue with my checking account, leaving me in a bind. When Chris identified the problem, she jumped right in and took care of everything, calling me to let me know she had corrected the problem despite it being Sunday morning at 11am! Lastly, whether you choose the drive thru or the lobby to conduct your business, there are fresh baked cookies and coffee for customers, so make sure and grab one...or two... for your drive home...you'll be glad you did! Overall, I am in love with my new bank! Thank you Bank OZK for making me feel good about banking again!
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May 2021 by Daniel Parra
Not many banks can offer such great customer service locally however working with this branch from Miami has been better than any experience I've had. Thank you Christina and team for such a great experience from afar and treating me like a local consumer. You are all amazing. - I have my Personal Banking and Home Loan with Bank OZK and looking to add more.
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July 2020 by Sean Winton
BANK OZK offers the BEST customer service I have ever experienced in banking. I have banked with Chase and Bank of Americas of banking...sadly, big brands don't care about the consumer or the small business owner. Then I discovered Bank OZK and I am so glad that I did. Operates like a community bank meaning its people are very accessible. If I have question, I have direct access to a REAL person and it's answered quickly. I highly recommend anyone seeking a close personal relationship with your banker, then OZK is for you. Ask for Christine Ott in Clearwater branch - she and her team are amazing! FIVE STARS!!!
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May 2020 by Darryl Stidham
When choosing a banking partner I look for ease of use, location, and someone I can count on when I need them. Christina Ott and Bank OZK fit the bill. When things got difficult she helped me, answered my questions, was incredibly responsive, and always had an answer. This is the absolute best banking experience I've ever had. Thank you, Chris!
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May 2020 by soozy naylor
Well, where do my husband and I begin ? There aren’t enough superlatives to describe the positive experience we’ve encountered at Bank OZK.
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May 2020 by John C D'Amico
This was my first transaction at a local Bank OZK to open a CD. I was welcomed in a courteous professional manner and was directed to Elaine Lee a Client Service Specialist who guided me thru the application process with ease and ensuring that I was satisfied. I'm also impressed with the other bank employees. With these people, I look forward to a happy relationship with this bank. Thank you. John C. D'Amico
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April 2020 by Erik Remmel
Chris Ott and her team have been amazing! We had been looking to make the switch to a new bank for some time and I am so glad we went with OZK. She has gone above and beyond to help our local small business. Thanks Chris and thanks OZK!
