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April 2024 by Reedman charlie
Is a great bank I highly recommended
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March 2024 by Catherine Williams
ATM malfunctioned and took money three weeks in a row. Multiple people have also had this problem and it is not being fixed for some reason.
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January 2024 by Michelle
Long lines. Lobby is dark and depressing. Customer service is hot or miss.
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December 2023 by General Moving Services LLC
I went to make some transactions of my company and they helped us in the best way, I definitely recommend them, they were quick and very friendly!
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December 2023 by Daniela Soto
Matthew was excellent, He helped me open my first business account, it was super fast and very friendly, I recommend it 100%
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July 2023 by Bobi Siciak
The Bank of America on Enterprise road has a drive-up ATM and a walk-up ATM also you could go into the bank if you need help with something they have people there to help you and they really dedicated their time to you. My experience is if I go in for help with something they end up with helping me with several things that I wasn't even sure that I needed help with very informative, professional, and personable.
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April 2023 by Csaba P. Miskolci
Update! 04/06/2023LOCAL MERRILL EDGEAfter we opened 3 investment accounts, a couple of problems arose. We went to our local office because they couldn't solve anything over the phone. We waited for 45 minutes and the local B of A Merrill Edge office worst Support Ever. My problem with one account the system won't let me transfer MY money online. The reps don't understand why. The solutions advisor was disinterested and did not even want to solve the problem. I told him: we'll just take our money somewhere else.This Brokerage account customer service is the worst I've experienced in 25 years. I've had accounts with numerous other brokerages and this is one really stinks - the absolute worst.Thanks Bank of America.We didn't have to wait long.The problems that arose were easily solved and everything went well.A nice young man helps me in everything.
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January 2023 by Ashley Karn
I will NEVER be using this Bank Of America again. They are so rude. Refuse to help me today. And I used them a few months ago and they did noy verify what account I wanted money taken out of and ended up taking it out of the wrong account. Please do not use this branch.
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November 2022 by Nicoletta Shook (Nikki)
Drive through ATM consistently has issues that lead to me needing to call customer service to solve issues it creates on my account.
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September 2022 by Mike palumbo
So my mom banks there , I had certified funds they did everything they could not to cash the certified check very rude. Certified funds mean the customer paid the Money up front so the money is guaranteed. Not to mention this was a check from mother to son. Bank of frauds bunch of liberals. Bank manger walkng around like a big shot . He is a fraud and the rest of them are low level employees . Never had any money just trying to control other ppls hard earned money . I’m self emplnever would I ever bank with these clowns
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August 2022 by AW M
Great experience. Went to get a signature guarantee stamp. There was another lady waiting for a "manager" for something. She started raving about the manager there named Tammy. I was glad it was Tammy that I waiting for after her. However, before Tammy came around, another lady came by and said she can do the signature guarantee for me and I did not need to wait. This lady (don't know her name) was very courteous and polite, and knew what she was doing. Took her 2-3 minutes. I got there around 10:10 AM and was out by 10:25 AM.I see all the horrible reviews about BOA branches and was reluctant to go to any of them. Not all experiences and/or tellers and/or branches will be perfect. My experience was great!
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July 2022 by Milos Radanovic
I want to recommend everyone to come here, Matt Brady is very kind and professional. Great experience
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November 2021 by Hazel kelly
Do not recommend this branch.. The Teller on staff today 11/9/2021 at 11:30 is an airhead. I've been cashing the same check every week on Tuesday since February 2021, its a payroll check. Why is this the 1st time its an issue? I frequently use the Palm Harbor location off of US 19, never once had an issue. I used other location throughout my area and they've never denied cashing my check a day early. For goodness sakes I'm an account hold and my payroll check is drawn on Bank of America.
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August 2021 by Tracy Reger
This is a wonderful branch.Is there anything about banking branch Manager Tammy doesn't know !?She runs a smooth ship !Amy P. is a up and rising star in banking !Carrie is most knowable as is Julie.A Outstanding branch to do business with.Thank you for all your help Ladies.
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April 2021 by Mark Hostetler
I was just charged 2 fees for something that happened in 2007 or 2011. Unsure why they can’t fix a decades old issue.
